I burnt my kettle on the gas hob, as the water ran dry without the whistle being down. How do I clean it?

Send it back under warranty and have it replaced for a new one.

9093 - Kettle - Alessi USA Inc

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The 9093 kettle, with bird-shaped whistle is one of the best-selling Alessi objects in the world. The design of this ... Read more. The 9093 kettle ...
US$190.00

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  Elegant Electric & Induction Kettles ' Alessi Spa (US)

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  Alessi kettles provide a beautiful kitchen centrepiece for the perfect tea break. Thoughtfully designed, expertly crafted. Choose from a selection of ...

Customer always needs to follow the manufacturer's instructions about cleaning and maintaining the appliance. If there are some ambiguities then you should contact an authorized service center. I personally believe that it is not a good idea to clean hob with steam cleaner.

6.3 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, and food with sugar. If not,
the dirt can cause damage to the hob.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
some detergent. After cleaning, rub
the hob dry with a soft cloth.
• To clean the enamelled parts, cap
and crown, wash them with warm
soapy water and dry them carefully
before you put them back.

Dado

There can be several causes. In many cases the power switch is thermo or current tripped, It is like a thermo circuit breaker.

The power switch itself may have to be changed.
The element is pulling too much current.
The thermostat may be defective.

Contact the manufacture to find out where you can buy spare parts to try. You will require the proper connectors, and crimp tools to work inside of these. Also, you will require a sound knowledge of how these appliances work, and the safe way of servicing them.

Because of the way you asked the question, I would think you are not familiar with how to service these devices. I would suggest to give the kettle to a service rep, or to purchase a new one. There are safety issues when servicing appliances.

Jerry G.

It must have been badly over heated. Check at the local hardware store for cleaners that can clean over heated metal surfaces.


Jerry G.

Yes, if your worried, use a fine emory paper to clean off the tarnish from the heat scorch. You may have shortened the life a little on the element but it is fine as long as it is not spalling, of flaking.

water has gone into back of element or oven light you will need to remove the back of the machine a check they are dry WITH THE POWER OFF

you need to replace it with a new one it will be corroded. heat kettle then drive out pitch pipe with a screw driver from below, insert new one from above.

Sounds as if it needs descaling. Do you live in a hard water area?

I bought new pitch pipes for my kettle and they came with directions. The directions from Alessi say to push the old ones out from underneath (part of the whistle that rests inside the kettle when it is closed) with a flat head screw driver. When installing the new ones, they say to only use your finger to push them in from the top, using only the eraser end of a pencil if you need to push with something. Mine were very loose, however. Also, the side with M1 or S1 etched into the brass part of the whistle should go lettered-end down into the brass tubes.