Do you mean the KX-TGEA20 cordless handset? I don't know of any KZ models in the Panasonic product line. If you do have the KX-TGEA20 handset, then Panasonic has the manual here: ftp://ftp.panasonic.com/telephone/om/kx-tgea20_en_om.pdf . You can also find the manual on the product page, http://shop.panasonic.com/search?q=KX-TGEA20# . Select the S or B suffix depending on the country in which you use the phone.
If you need additional information on using the handset, check the manual for the base system. The KX-TGEA20 works with the KX-TGE210 and other models. The KX-TGE210B manual is available here: http://shop.panasonic.com/support-only/KX-TGE210B.html . The direct link is ftp://ftp.panasonic.com/telephone/om/kx-tge210_mul_om.pdf .
I hope this helps.
Cindy Wells
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