Error message after replacing black ink cartridge

1) Remove all ink cartridges, unplug, plug back in,
put all ink cartridges back in--should now work

2) if not, download drivers from epson.con, and install &
then do 1 above again

Assuming the cartridges are new (since almost all of them have a chip on them)

1. Make sure you match color of cartridge with the correct slot. If same error, then
2. remove all carts. and clean both cartridge holder and cartridge contacts with alcohol.

good luck

heres the support site for that printer http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Overview&oid=106004
heres a link to instructions for changing the print cartridge http://files.support.epson.com/htmldocs/nx400_/nx400_00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=NX400UG.1.108.html

If you’re replacing a cartridge before you see a message on the Epson Stylus NX400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.

Hi there

You can download this from my website.
Main features.
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5) Separate cleaning of color and black heads for all Epson inkjet printers, powerful cleaning mode.
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8) More then 100 different Epson printers supported
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Up to day this software works under Windows 95/98/ME/2K2/XP with both the LPT and USB printers.
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Click Link = http://www.4all2sell.com/reset-tools/sscserve.exe
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you can use the maintenance utility on your driver to perform ink cartridge replacement. or you can perform this method should you be using it stand alone:

Remove and Install Cartridges Be sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

1. Turn on the Epson Stylus NX400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus NX400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement.
If you’re replacing a cartridge before you see a message on the Epson Stylus NX400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.
follow on through each one of the inks and it should be good there on

TRY TO CLEAN THE CARTRIDGE PINS AND THE MOUNT PINS

Try to run the ink pad reset utility software.
Please log on to epson.com. The software runs on win xp and win vista.

I found a solution to the same prolem that you guys have. I took the cartridges out and shook them horizontally, instead of vertically, with the large surface up for 3-4 seconds. Re-inserted them back in. Then I started seeing on the LCD "Recharging Cartridge". When it returned to regular copy screen, I turned the printer off and turned it back on. No more error message. It's been working for almost a day now. Try it to see if that works for you. Good Luck.

FYI. I just bought NX400 last Friday. The error message came on this morning.

Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.