Insignia wont change channels wont go to menue just blue snowy screen

U have 2 situations:
1st U have a tv Key stucked or internal control board defective.
2nd U have a broken tv remote control.

Note: Check for stuck pressed keys on TV, if not send to repair shop, for checkup.

Follows steps below to program your Insignia Converter Box:
1. Turn on your TV using your TV remote control and change its channel to 3 or 4.

2. Turn on the convert box; the blue light on the converter box is on. If you press the power button again, the red light on the converter box will be on, but do Not turn it to Red!!! Your insignia's other buttons will not response if it in red light mode!!!


3. Then press the Menu button on the Insignia remote control. A wizard will appear. The wizard does not appear if your TV is not in channel 3 or 4.

4. Follow the wizard instructions to scan channels.

Well, try it two different ways, as follows: But be sure that the tv-channel that's selected for tuning will be identical to the "output-channel" which you'll then select for the Insignia converter-box. So, if you first select Channel 3 for tuning the tv set, then you must later select Channel 3 on the "Output Channel" choice for the Insignia "set-up" menu. Similarly, if you first select Channel 4 for tuning the tv set, then you must later select Channel 4 on the "Output Channel" choice for the Insignia "set-up" menu. Be consistent! If you find that the Insignia menu-screen does not subsequently appear after tuning the tv to Channel 3, then start-over with Channel 4 as your proper tv-tuned station to initiate the pop-up screen for the Insignia menu.

Now, here's an example that assumes Channel 3 is the proper tuning-station for your tv-set within your particular region: You will first tune your tv-set itself (by means of its handheld tv-remote) to Channel 3. Be sure, however that your Insignia converter-box is turned-on and properly connected to your tv-set and antenna.

On your tv's hand-held remote-controller, you should find a button that serves as its "input selector" -- with a typical descriptor such as "Input" or "Line" or "Video/Antenna." Press that button, and enter successive channel numbers until you get to Channel 3. You may need to press the digits 03 to signify Channel 3. The tv-screen may be colored bright blue at that point.

Then, as you switch to holding your Insignia remote-controller, press the "Menu" button. (Please note that you will need to press hard and firm upon the buttons of the Insignia hand-held in order to get proper responsiveness; a quick touch of the button will not be effective.) After pressing the "Menu" button, the Insignia menu should now appear on the tv-screen. Now, you need to use your Insignia hand-held remote-controller (not the tv hand-held remote-controller again) to travel through the menu-screen to the "Setup" feature. Then, select "Output Channel." Proceed to select Channel 3 -- which will then be printed for you next to the Output Channel feature. Finally, under the same Setup menu, go to "Auto Tuning" -- which will commence a complete scan of all available channels.

Remember, if tuning by Channel 3 is inappropriate for tv-tuning within your particular geographic region, then repeat the above process by substituting Channel 4.

When you are done, you will rely almost exclusively upon the Insignia hand-held remote controller. You do not especially need to use your tv hand-held remote-controller again.
However, be sure to avoid standing in front of your tv-set to change channels by buttons or knobs upon the tv-set itself. Tuning again upon the tv-set itself will negate your prior tv-setting for either Channel 3 or Channel 4 -- and thereby sabotage your working set-up!

I myself incurred chronic anxiety yesterday (June 13), as I was stunned that the Insignia menu-screen did not appear immediately when I pushed "menu" on the Insignia hand-held.
The only buttons that worked on the Insignia handheld remote-controller were the Power-on for the converter-box and the Power-on for the tv-set.



(continued next page)



Because my expectation had been this process would take just a few minutes, I was deeply frustrated and impatient. However, I recognized that my apprehension of impending loss was absolutely appropriate as emotional "signal-processing" for me personally -- in contrast to my formerly high expectation of immediate fulfillment, completion, and gratification. Instead of my intention for quick success, I faced the stunning dread that the Insignia box had become defective or that I'd fail to ever figure-out the problem. I would not have been so impatient if I hadn't expected immediate success for the set-up.

I rejected the slogan that "I just want to get this over with!" I rejected the option of stomping upon the Insignia box! Amidst my hour-long anxiety, I summoned "Courage" -- a mode of patience to accompany my internal "quivering." I did a Google search.

From this Fix-Ya web-site and other troubleshooting sites, I had strong clues that improperly setting Channel 3 or Channel 4 was a primary culprit for the failure of the Insignia's menu-screen to appear. When I finally succeeded, my anxiety dissipated quickly with a temporary relief. But then came the anger that the Insignia "User Guide" had not been clear to explain the process. From that aftermath of outrage, I decided to promptly compose this protocol to assist others who have been similarly tormented -- perhaps to the extent of incorrectly believing that the Insignia converter-box was a defective product requiring prompt replacement.

Well, try it two different ways, as follows: But be sure that the tv-channel that's selected for tuning will be identical to the "output-channel" which you'll then select for the Insignia converter-box. So, if you first select Channel 3 for tuning the tv set, then you must later select Channel 3 on the "Output Channel" choice for the Insignia "set-up" menu. Similarly, if you first select Channel 4 for tuning the tv set, then you must later select Channel 4 on the "Output Channel" choice for the Insignia "set-up" menu. Be consistent! If you find that the Insignia menu-screen does not subsequently appear after tuning the tv to Channel 3, then start-over with Channel 4 as your proper tv-tuned station to initiate the pop-up screen for the Insignia menu. Now, here's an example that assumes Channel 3 is the proper tuning-station for your tv-set within your particular region: You will first tune your tv-set itself (by means of its handheld tv-remote) to Channel 3. Be sure, however that your Insignia converter-box is turned-on and properly connected to your tv-set and antenna. On your tv's hand-held remote-controller, you should find a button that serves as its "input selector" -- with a typical descriptor such as "Input" or "Line" or "Video/Antenna." Press that button, and enter successive channel numbers until you get to Channel 3. You may need to press the digits 03 to signify Channel 3. The tv-screen may be colored bright blue at that point. Then, as you switch to holding your Insignia remote-controller, press the "Menu" button. (Please note that you will need to press hard and firm upon the buttons of the Insignia hand-held in order to get proper responsiveness; a quick touch of the button will not be effective.) After pressing the "Menu" button, the Insignia menu should now appear on the tv-screen. Now, you need to use your Insignia hand-held remote-controller (not the tv hand-held remote-controller again) to travel through the menu-screen to the "Setup" feature. Then, select "Output Channel." Proceed to select Channel 3 -- which will then be printed for you next to the Output Channel feature. Finally, under the same Setup menu, go to "Auto Tuning" -- which will commence a complete scan of all available channels. Remember, if tuning by Channel 3 is inappropriate for tv-tuning within your particular geographic region, then repeat the above process by substituting Channel 4. When you are done, you will rely almost exclusively upon the Insignia hand-held remote controller. You do not especially need to use your tv hand-held remote-controller again. However, be sure to avoid standing in front of your tv-set to change channels by buttons or knobs upon the tv-set itself. Tuning again upon the tv-set itself will negate your prior tv-setting for either Channel 3 or Channel 4 -- and thereby sabotage your working set-up! I myself incurred chronic anxiety yesterday (June 13), as I was stunned that the Insignia menu-screen did not appear immediately when I pushed "menu" on the Insignia hand-held. The only buttons that worked on the Insignia handheld remote-controller were the Power-on for the converter-box and the Power-on for the tv-set. (continued next page) Because my expectation had been this process would take just a few minutes, I was deeply frustrated and impatient. However, I recognized that my apprehension of impending loss was absolutely appropriate as emotional "signal-processing" for me personally -- in contrast to my formerly high expectation of immediate fulfillment, completion, and gratification. Instead of my intention for quick success, I faced the stunning dread that the Insignia box had become defective or that I'd fail to ever figure-out the problem. I would not have been so impatient if I hadn't expected immediate success for the set-up. I rejected the slogan that "I just want to get this over with!" I rejected the option of stomping upon the Insignia box! Amidst my hour-long anxiety, I summoned "Courage" -- a mode of patience to accompany my internal "quivering." I did a Google search. From this Fix-Ya web-site and other troubleshooting sites, I had strong clues that improperly setting Channel 3 or Channel 4 was a primary culprit for the failure of the Insignia's menu-screen to appear. When I finally succeeded, my anxiety dissipated quickly with a temporary relief. But then came the anger that the Insignia "User Guide" had not been clear to explain the process. From that aftermath of outrage, I decided to promptly compose this protocol to assist others who have been similarly tormented -- perhaps to the extent of incorrectly believing that the Insignia converter-box was a defective product requiring prompt replacement.

Well, try it two different ways, as follows: But be sure that the tv-channel that's selected for tuning will be identical to the "output-channel" which you'll then select for the Insignia converter-box. So, if you first select Channel 3 for tuning the tv set, then you must later select Channel 3 on the "Output Channel" choice for the Insignia "set-up" menu. Similarly, if you first select Channel 4 for tuning the tv set, then you must later select Channel 4 on the "Output Channel" choice for the Insignia "set-up" menu. Be consistent! If you find that the Insignia menu-screen does not subsequently appear after tuning the tv to Channel 3, then start-over with Channel 4 as your proper tv-tuned station to initiate the pop-up screen for the Insignia menu.

Now, here's an example that assumes Channel 3 is the proper tuning-station for your tv-set within your particular region: You will first tune your tv-set itself (by means of its handheld tv-remote) to Channel 3. Be sure, however that your Insignia converter-box is turned-on and properly connected to your tv-set and antenna.

On your tv's hand-held remote-controller, you should find a button that serves as its "input selector" -- with a typical descriptor such as "Input" or "Line" or "Video/Antenna." Press that button, and enter successive channel numbers until you get to Channel 3. You may need to press the digits 03 to signify Channel 3. The tv-screen may be colored bright blue at that point.

Then, as you switch to holding your Insignia remote-controller, press the "Menu" button. (Please note that you will need to press hard and firm upon the buttons of the Insignia hand-held in order to get proper responsiveness; a quick touch of the button will not be effective.) After pressing the "Menu" button, the Insignia menu should now appear on the tv-screen. Now, you need to use your Insignia hand-held remote-controller (not the tv hand-held remote-controller again) to travel through the menu-screen to the "Setup" feature. Then, select "Output Channel."

Proceed to select Channel 3 -- which will then be printed for you next to the Output Channel feature. Finally, under the same Setup menu, go to "Auto Tuning" -- which will commence a complete scan of all available channels.

Remember, if tuning by Channel 3 is inappropriate for tv-tuning within your particular geographic region, then repeat the above process by substituting Channel 4.

When you are done, you will rely almost exclusively upon the Insignia hand-held remote controller. You do not especially need to use your tv hand-held remote-controller again.
However, be sure to avoid standing in-front of your tv-set to change channels by buttons or knobs upon the tv-set itself. Tuning again upon the tv-set itself will negate your prior tv-setting for either Channel 3 or Channel 4 -- and thereby sabotage your working set-up!

I myself incurred chronic anxiety yesterday (June 13), as I was stunned that the Insignia menu-screen did not appear immediately when I pushed "menu" on the Insignia hand-held.
The only buttons that worked on the Insignia handheld remote-controller were the Power-on for the converter-box and the Power-on for the tv-set.

Because my expectation had been this process would take just a few minutes, I was deeply frustrated and impatient. However, I recognized that my apprehension of impending loss was absolutely appropriate as emotional "signal-processing" for me personally -- in contrast to my formerly high expectation of immediate fulfillment, completion, and gratification. Instead of my intention for quick success, I faced the stunning dread that the Insignia box had become defective or that I'd fail to ever figure-out the problem. I would not have been so impatient if I hadn't expected immediate success for the set-up.

I rejected the slogan that "I just want to get this over with!" I rejected the option of stomping upon the Insignia box! Amidst my hour-long anxiety, I summoned "Courage" -- a mode of patience to accompany my internal "quivering." I did a Google search.

From this FixYa web-site and other troubleshooting sites, I had strong clues that improperly setting Channel 3 or Channel 4 was a primary culprit for the failure of the Insignia's menu-screen to apprear. When I finally succeeded, my anxiety dissipated quickly with a temporary relief. But then came the anger that the Insignia "User Guide" had not been clear to explain the process. From that aftermath of outrage, I decided to promptly compose this protocol to assist others who have been similarly tormented -- perhaps to the extent of incorrectly believing that the Insignia converter-box was a defective product requiring prompt replacement.

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The black box is caused by the Closed Caption option of the tv. Go into the menu and turn it off.

It sounds like a stuck button or switch. What happens when you hit the channel DOWN, does it still keep scrolling down?
Is this with or without the remote?
Have you tried it with the remote and or the TV?

Let me know whether you are changing the channels with the remote or the buttons on the tv and I can try to give you a couple more suggestions.
Mac =)

What channel is it and when they tune in that channel, is the picture nice and clear or is it grainy and snowy before the screen goes blue? On some sets, if the signal is weak, the picture will go blue. This is called Blue Screen and is there so you do not see very poor, grainy and snowy pictures. Some sets will have an option in the menu to turn the blue screen off.

On some TV's the screen will go blue if there is not a strong, solid video signal present. This is to prevent the showing of very snowy or all snow channels, or garbled, mixed-up external video signals. This is normal. On some VCR's the video signal changes when the FF or REW search feature is used, and this could trigger the TV to go to blue screen. The only way around this if you can enter the TV's menu and turn off the blue screen feature.