HP Photosmart 6520 e-All-in-One - multifunction printer / copier / scanne Logo

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Peter Cristaudo Posted on Jul 21, 2016
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How do I remove the scanner lid from an hp photosmart 6520 . cannot get to the rear screws. A mailing label is stuck in the rollers.

I tried removing the bottom plate but that does not get to the rollers.

1 Answer

guruaid_cs

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  • HP Master 906 Answers
  • Posted on Jul 21, 2016
guruaid_cs
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First of all it is not recommended to do any hardware troubleshooting from your end, because if your HP Photosmart 6520 is within warranty so that would be voided by company. So after that you have to pay further for any of the issues related with hardware which might have lay off if you may have not touched the Printer. It is suggested to check if your printer is under warranty from the link given below:
http://support.hp.com/us-en/checkwarranty

You can also directly contact 'HP Support Center' from the link given below for further assistance:
http://h20566.www2.hp.com/portal/site/hpsc/public/help/contactHP/home

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5 Related Answers

Anonymous

  • 5 Answers
  • Posted on Jul 25, 2008

SOURCE: print cartridge cradle is stuck

solution for...

" CARTRIDGE SEVICE STATION IS STUCK " with a blinking red light...

it's a bit difficult...just fixed it today....

first of all...u have to be sure that your service station is clear from any other old ink that maybe dried....that stuck the movement of the service station...

if it doesn't work again...folow the next step...

1. u have to pull out the service station... ( the difficult one ..!!! )
2. under the service station, there is a small motor....just find a new one and change it..

it works...

.....i found this new motor in an old hp printer's service station that i have...

thank u


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ginko

Ginko

  • 19396 Answers
  • Posted on Jan 05, 2009

SOURCE: HP photosmart C5280 Manual

Manual here: Manuals

Here is the support page with more documentation:
HP Photosmart C5280 All-in-One Printer

Anonymous

  • 43 Answers
  • Posted on Jan 13, 2009

SOURCE: label stuck on a roller?

Looks like label stuck on the toner cartridge. Easiest solution would be to replace toner cartridge or if you can slowly spin the OPC drum on toner cartridge till you find label NOTE: damage to the OPC drum with affect print quality as well as oil from fingers will affect PQ( print quality)

Anonymous

  • 2 Answers
  • Posted on May 29, 2009

SOURCE: Error Remove and check cartridge on

does it print with the color cartridge

Anonymous

  • 2 Answers
  • Posted on Jan 23, 2010

SOURCE: Need to remove the broken scanner glass on Hp 7780

This glass is easily removeable with the white plastic frame by removing the eight visible screws on the frame but there are also two more under the front control panel. Gently pry the cover off the panel and then with a small screwdriver carefully pry the panel from the frame (it has three small plastic retainers on the top edge). The panel will still be held by the two ribbon cables. Once this panel is removed you will see the remaining two screws holding the top frame on. To remove this frame you also have to unseat the lid by opening and then lifting straight up out of the hinge brackets...it will still be hanging by its control wire harness.. be sure and secure it while working so as not to damage your wires. Also if the glass was broken be sure and vac out the scanner area with a shop vac for any small pieces. If you need a replacement glass contact me at [email protected]. I should have a few laying around.

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hi


turn off the printer, disconnect the power cord

i located a link from HP , you will have to go to the rear of the printer , remove the rear cover
there are bits of paper that must be removed from the rollers...



http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00444561&lc=en&dlc=en&cc=ca&lang=en&product=441245

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Easy peel Labels stuck to rollers cant print

On which roller are these labels stuck? On the drum roller? or at the back in the fuser.

If it is the drum you can always try with a soft cloth and some denatured alcohol.
Soak the label first with alcohol to loosen the glue, then remove the label and take a new
clean cloth to remove the glue with alcohol. Notice that the drum is light sensitive, don't expose it to bright light for too long.

If it is in the fuser you'll have a bigger problem. You'll have to remove the fuser first to access the rollers (caution, let it cool down first, fusers get really hot)

You need to remove the duplex unit (if available) or duplex cover and the 2 small side covers.
In the left and right you will notice 2 screws that tighten the fuser. Remove these screws as well as the dataconnector on the right and the fuser lamp power supply to the left.
Now you can easily slide the fuser out.

The tricky part is to open the fuser up to access both heat- and pressure-roller to clean them in the same way you should clean the drum unit. Normally you can open the top cap of the fuser loosening 2 screws don't know exactly which ones

When this is done you can reassemble the printer and all should work fine.

If you intend to open up the fuser, let me know, i'll get you the detailed information for that.

Notice:
when you use lables that are suitable for laserprinters always use the manual front feed and open the rear cover, that way the paper does not get folded, it just runs flat right through the printer.


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