Samsung PN64D7000 64 plasma 1080p 3D HDTV Logo
Bob Goodfleisch Posted on Jul 17, 2016
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Samsung Plasma PN64D7000

I have a Samsung Plasma PN64D7000 set that first have problems with HDMI inputs not switching to the correct port. Within a few days all HDMI ports stopped working except HDMI port 2. Using port 2 I still got a beautiful picture. I was about to purchase an HDMI switcher which I could just pull into Port 2 and plug all my devices into the HDMI hub/Switch --- then the problem got worse. HDMI 2 stopped working and the set stays on. It won't turn off with the remote or hitting the power button on the set. I've unplugged it for days at a time, when I plug it back in it powers on but the screen is saying No Input Signal. The only way to power off is to unplug the set. Any suggestions?

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  • Samsung Master 76,851 Answers
  • Posted on Jul 18, 2016
The Knight
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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.

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