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If you look at the movement inside the watch it should be possible to find the movement number (you might need a loupe or magnifying glass to see it clearly) and name (e,g, Seiko-Epson, Miyota etc.) If you can supply that information I can tell you which battery it requires.
Thank you for contacting FIxYa.<br />
You will have to contact DKNY on this or take back to store you got. I dont know how long you have had it. Most watches warranties do NOT cover bands. <br />
Contact at:<br />
http://www.dkny.com/contact/<br />Best regards.
If you are talking about the bezel, which is the bit on the outside of the watch, you should contact the Raymond Weil repair centre SWICO. They repaired my Othello when half the bezel fell off. They had it back to me in no time! Their details are on the Raymond Weil website: http://www.raymondweiluk.co.uk/t-faq.aspx
It is impossible to say what is wrong without handling the watch. I suggest that you take it to your nearest watch shop and ask them to look it for you.
If they can't do anything for you then the watch may have to be returned to the maker.
To find a local dealer go to the Boluva web site "boluva .com".
Looking at your watch it looks like the clasp on the SS model is just a double deployant preasure fit. If it is brand new sometimes these style of deployants are vary tight.
It is Stainless Steel it is vary difficult to break it looking at the construction of the bracelet.
Basically you just Pull, there is no button it is just pressure fit.
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