How to fix it?
Could be wrong item or if its a generic it might not work
Testimonial: "Thanks. I have changed the chip on it. Though the ctg is original. I placed a chip for Europe, and it worked. What I do not understand is how it changed its region alone"
Actual fix: You need to find older firmware (named LW63.SB.P638) Google it, Lexmark removed it from their page. Install it (e.g. via browser- you type IP adress of the printer, etc) and it should work again with original toner or with other toner-like-stuff.
This thing will c*ap on you even with original toner, so dont bother buying that expensive dust.
In case you get unsupported error again (may happen on restart), then you need to do this:
Click on the error (the screen should have red background and you can see supplies levels) and then press first X (for cancelling) and while holding it you press # and together you hold them for 15 seconds. You should see the menu refresh. That should fix it.
Have a nice day and throw this cra**y thing away:) (whenewer you can)
SOURCE: Lexmark T62 Error 32- Unsupported print cartridge
Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.
SOURCE: unsupported cartridge error
Sounds like a falty cartridge. Call Dell tech support. The cartridge should have a warranty even if the printer iself does not. They'll replace it.
SOURCE: unsupported cartridge error
Unload and reload the Lexmark software........AND clean the printer contacts,
not neccessarily the cartridge contacts.........
that outta do it.
SOURCE: wrong cartridge 093-982 cyan toner unsupported
are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.
SOURCE: unsupported cartridge error
I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.
My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.
Maybe they have a copy limit or the integrated print head in the black has crapped itself????????
During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.
I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.
The driver should then reinstall correctly and fully.
Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......
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Usually answered in minutes!
Actual fix: You need to find older firmware (named LW63.SB.P638) google it. Lexmark removed it from their page. Install it (e.g. via browser) and it should work again with original or with other toner-like-stuff.
This thing will c*ap on you even with original toner, so dont bother.
In case you get unsupported error again (may happen on restart), then you need to click on the error (the screen have red background and you can see supplies levels) and then press first X (for cancelling) and while holding it you press # and together you hold them for 15 seconds. You should see the menu refresh. That should fix it.
Have a nice day and throw this cra**y thing away:) (whenewer you can)
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