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Posted on Jul 18, 2009
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Suddenly my pc re-boots when I plug my ipod into the front usb.

I had prevsiously had no problems plugging my ipod 4g into the front 2.0 usb port on my pc and was able to sync music using Itunes. Then all of a sudden (I think when XP Service Pack 3 installed on my pc) now my system goes to a black screen saying that a recent change in software/hardware has been made and the system needs to shut down to protect files.

If I plug the Ipod into the back usb ports the pc shuts down. If I plug my camera or phone into the front usb 2.0 port they work fine. I re-installed the drivers because at one point they weren't recognizing music cd's and that seems to have been fixed. I've clicked on properties for the USB's in device manager and they say they are working fine.

Please help!

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  • Contributor 19 Answers
  • Posted on Jul 18, 2009
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Joined: May 27, 2008
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Uninstall service pack 3 and ignore it when it asks you to re install it. go to add remove programs and uninstall it. obviously it worked befor. that is the solution. you dont need sp3 anyway.

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If I Insert USB in the USB entrance before I start my PC it will hang up until i remove it I think problem in USB entrance how can I solve it? thnx
It is my pleasure to guide you.

A computer has USB ports on the back and on the front of most modern units. USB is what is called "usb hot swap". The pc can be on when the USB devices are plugged in or unplugged and the OS should recognize it. So if the pc hangs up there may be something else wrong.

1. Try unplugging all USB devices, boot the pc without any plugged in. Choose one device and plug it into each port. Wait until the OS recognizes the device. You will see a box come up with different options, one is at the bottom that allows you to open explorer. You can pick it or just hit the escape key to void the selection. (You do not need to reboot to try the rest of the USB Ports) Do this to all USB ports, both front and back. I know this will take time but you need to eliminate all the USB ports to make sure they are not the problem. Once you know that the USB ports are all good then the next step is

2. Now take each device and plug one at a time into any of the ports. I would use one on the front of the pc, makes it easier. Again let the OS see that it is there and prompt you for action.

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4. Have you made any changes in the BIOS? May be reset the BIOS lately?

This may sound like strange question but have you installed the OS to the USB device? Some Devices/OS's/PC's allow booting from USB devices. If the computer is trying to boot from USB it will cause terrible slow down in perfromance, check your "Boot Priority" Settings in the BIOS? The boot priority should list the HD Drive as the first boot drive.

Good luck and please post back that you are successful, giving thumbs up, or that I can be more help.
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Jun 10, 2011 • Office Equipment & Supplies
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First of all thanks for posting so much info, it helps us give more concise answers!

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Jan 07, 2009 • Apple iPod nano
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If I Insert USB in the USB entrance before I start my PC it will hang up until i remove it I think problem in USB entrance how can I solve it? thnx

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