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MISHKA Posted on Jun 17, 2016
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WHAT DO YOU DO WHEN YOU'RE SCANNING AND IT IS FAILED TO COMPLETE JOB AND YOU SHOULD CHECK LOG?

JOB 4181 I HAVE TURNED IT OFF

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Norman Weimar

Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Jun 18, 2016
Norman Weimar
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On the control panel screen is section for you to check the status of print/scan items. you will be sent to a screen you select the job and check details, if this was a scan to email might check the mail server if scan to pc check folder to scan to is a shared folder

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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3 Related Answers

Bubbabear64

Tim Babcock

  • 2794 Answers
  • Posted on Oct 20, 2008

SOURCE: Scanning to C352 server connect error

Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

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Anonymous

  • 167 Answers
  • Posted on Jan 13, 2010

SOURCE: I am receiving an error when scanning, the error

From the panel, check the job log.
select the job that failed and then the "DETAILS" button will become active and present a more detailed report.

Anonymous

  • 1 Answer
  • Posted on Jan 20, 2010

SOURCE: Konica C252 Scanning to address book Job has been done improperly

maybe your account reach the limits

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When trying to email document, receive error "Failed to complete job" "Check Log"
check the log and the log can give you details as to why the scan did not go thru

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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May 13, 2016 • Konica Minolta Bizhub C550
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Failed to complete job check log
What model sir?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Aug 07, 2014 • Konica Minolta Office Equipment & Supplies
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Konica minolta scan to smb fails code 9144
Scan to SMB fails.Code 9144.

This code is not trouble or error code.This is the job number.So when scanning fails and you get this screen with the code then select the recent failed job and click on "Details" you will get the details about the failure of Scanning.Then note down the reason/detail and ask again.
Thanks
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Jul 10, 2014 • Konica Minolta bizhub C250 All-In-One...
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Scan failed
scan to what email or pc

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Jan 31, 2014 • Konica Minolta Office Equipment & Supplies
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Failed to complete job check log
Do you have account codes on? If so, go into your printer preferences and put in your code info.
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Jan 20, 2014 • Konica Minolta bizhub C250 All-In-One...
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I am receiving an error when scanning, the error has no number and says to check the log. When I go online and check the log all it says is that the scan job failed.
From the panel, check the job log.
select the job that failed and then the "DETAILS" button will become active and present a more detailed report.
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Jan 06, 2010 • Konica Minolta bizhub C351 All-In-One...
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We have set up a scan on a C352 using SMB and scanning to a shared folder on our file server. The scan included user name and password with authority to write to that folder. We get an error that the job...
Check the log/details.

It will clarify if it is a server connect error or a log-in one.
It will give you the details as to where the function is falting.

It may be as simple as entering the file path correctly.
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Jan 19, 2009 • Konica Minolta bizhub C250 All-In-One...
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Scanning to C352 server connect error
Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.
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Oct 20, 2008 • Konica Minolta bizhub C250 All-In-One...
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Won't scan or copy
Solution
These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.
  1. Right-click My Computer , and then click Properties .
  2. Click the Device Manager tab. (In Windows 2000 and XP, click the Hardware tab , and then click Device Manager .)
Check the list of installed devices for references to DOT4. If there are no DOT4 references, the software has not installed correctly.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
  • The scanning software works after installing the all-in-one software until the first time the computer is restarted.
  • In the Device Manager, opening the Properties of the Imaging Device entry will reveal a status of "code 19" or "code 28".
  • A Scanner Cannot be initialized error occurs. While this error may other reasons, a virus will cause this error.
When the all-in-one is turned on and connected, follow the steps below to see if this is the problem:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
  2. Open the Device Manager:
    • Windows 98 and Me: Select the Device Manager tab.
    • Windows 2000 and XP: Select the Hardware tab, and then click Device Manager .
  3. Locate the Imaging Device entry and click the plus (+) beside it. It may have an exclamation mark beside it.
  4. Right-click the all-in-one entry under Imaging Devices, and then click Properties .
  5. A Properties screen will open. Look at the Device status section.
Hope it may helps;.
Regards, VOTIT
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Log File
what it says in job history ? job done or not what error ?
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