I do not have a printer toolbox or a features tab referred to on other internet help pages.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
To check the ink levels from the control panel
1. Press Setup.
2. Press the down arrow button to highlight Tools, and then press OK.
3. Press the down arrow button to highlight Display Ink Gauge, and then press OK. The product displays a gauge that shows the estimated ink levels of all cartridges installed.
4. Press any button to return to the Tools menu.
To check the ink levels from the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button.
The Printer Toolbox appears.
2. Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges appear.
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Hi gman2001, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
try going to start menu and try searching in top right hand side of screen the search term hp
to see if printer toolbox comes up as a search result. If it does right click on it and click on pin it to taskbar.
None of the menus and Properties screens that I have show a “Tools” option. That’s what I’m desperately seeking. Perhaps some additional software or driver files from HP are required to provide this functionality, but checking ink sure seems like a fundamental capability that should always be available. I’m a 30-year IT guy so I tried everything in my kit bag to find the solution before coming to you folks. No luck with any of that stuff but I swore that I saw ink status for this printer sometime in my past but it may have been a couple of OS installations and drivers ago. I noticed that Win7 was cited as not having a robust driver, or maybe no driver at all, which could nullify the availability of a toolbox and be the ultimate answer to my inquiry - "out of luck".
I used software from another HP printer as directed by a web search page that came from HP. It shows me ink levels
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