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I have the yardworks curved shaft which is virtually identical to yours and it turns clockwise. Unless the straight shaft changes things but I do not think so.
Curved shaft trimmers turn clockwise.. straight shaft trimmers turn Counter Clockwise. Also the Bump head is reverse threaded because of the engine rotation.
When using this trimmer , Angle the right side of the string line down so the grass gets thrown in front of you not at your legs.
It is reverse threaded so you have to turn it like you was tightening it to loosen it. Clockwise looking at it from the bottom of the head. But there is a clutch that will let the whole thing turne. The best way is to remove the shaft from the weedeater and hold the shaft with some vice grips. Or you may be able to hold it right above the head, before the shaft tube.
Did you try bumping the head on the ground? Also, the head could be dirty, keeping the string from feeding. Or maybe the previous owner tried putting a larger size string in the head. Check to see what the proper size is for your trimmer. Both of these suggestions could cause this.
The problem that I had with my craftsman was that I found that there was a tube in the fuel tank that goes to the carb, & at the other end - inside the tank, there was a small screen with maybe a weight on it (to keep it in the gas no matter what position the weedeater is in). Mine was plugged up and i went to the saw shop and got a generic hose & end with the screen deal & changed them out. Solved my problem. Rick
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