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Daniela Raisovich Posted on May 29, 2016

I need help in setting up my existing service at my new residence, that I moved into recently.

I need assistance in reconnecting my existing magic jack plus phone service.

3 Related Answers

Vitally Alcher

  • 1645 Answers
  • Posted on Dec 27, 2013

SOURCE: magic Jack frequently loses connection even though it should stiil work when offline

To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

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C. David Graves

  • 69 Answers
  • Posted on Dec 25, 2014

SOURCE: My magic jack plus will not work and I am wondering if the electrical connector is bad.

There is a blue power light on the magicjack plus, near the word "plus". Check for that light.
With your Magicjack plugged into the AC wall socket thru a power module, is the blue light on or off? Try plugging the magicjack directly into a USB port on your computer. Does the power light come on now?
If that light is on when plugged into a USB socket and off when plugged into the AC wall socket thru the power adapter, then the problem is the power adapter had failed.
Power adapter module failure is a common problem with the magicjack.

Solution:
Magicjack is aware of the problem and offers a replacement power supply. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

Tim Barrett

  • 17 Answers
  • Posted on Jan 07, 2015

SOURCE: How do I renew my Magic Jack service?

Just go to the website and log in with your phone number and password. IF you have not yet signed up on the website do that and then you can renew your service from there.
https://web03.magicjack.com/my/index.html?myfocus=locInfo

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Related Questions:

0helpful
1answer

H0w do i get an existing magic jack to work, i had to buy new computer but now when i log in it asks for pin number. There was never a pin number

Use Magic Jack's Live Chat feature and they will set it up for you. Click the link or type the link into the address bar at top of browser http://magicjack.com/techchat/
0helpful
1answer

I moved. magic jack says no line when hooked back up

  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.
0helpful
1answer

My phone number is 231-609-6011

Some Magic Jack units do not reset themselves when your router loses the upstream connection (even momentarily). In that case, try unplugging the Magic Jack and then reconnecting it to the USB port.

If that doesn't help, check your firewall settings (both on the computer and the router). You may need to force the firewall to allow the Magic Jack to communicate with the wide-area network. (This could involve finding the MAC address of the Magic Jack. Then set the MAC address to a specific IP address in the router or set Port Forwarding in the router administrative pages. See http://zaxa.ca/magicjack-plus-not-working-plugged-directly-in-the-router-solved-english for some specifics.)

Please add a comment with your router make and model for specific information on accessing these settings pages.

I hope this helps.

Cindy Wells
(my ISP has been having upstream problems since early November. We have to reset some devices daily to correct the "lost network connection" issue due to the down time.)
0helpful
1answer

Magicjack troubleshooting

My phone number is 407-309-3307 We are having trouble with the Magic Jack does not come on It tell me to wait and I wait and wait and nothing happens and some times it gives me a number . This happens every day some times I can dial . most of the times it does not work Please Help
0helpful
1answer
0helpful
1answer

Magic Jack long distance service on internet

I have a Magic Jack and it is plugged into my computer. I don't have to do anything to call a long distance call. Do you have the new one that does not need to be plugged into you computer? You do not need to have any other application running to use magic jack. I know you said something about outlook express and yahoo, but you do not need to have that open. All you need (if you are attached to a computer) is your computer running, magicjack running on your desktop, and an internet connection. I hope this helps you.
0helpful
1answer

I saw a thread that said someone had a user manual for a DU4500B Magic Chef dishwasher. I have one in the house I moved into and I'm looking to replace it, but there is no manual and I do not have the...

Magic Chef was recently sold and the company that bought them no longer publishs online the Magic Chef manuals any longer. However all built in dishwashers are a standard size and any new one will fit in the opoening of a pre-existing one
I'll give you this link http://mcappliance.com/magicchef.aspx and you could try to download the manual but i am 100% sure that all built in d/w's are a standard size
Aug 21, 2011 • Dishwashers
0helpful
1answer

We recently installed a new replacement router WRT 160N V3 and something called Network Magic keeps interupting and trying to sell their service. We keep canceling them and then the router does not work...

Hello,

To clear out the problem if Network Magic has something to do with your connection.

1) Uninstall Network Magic from host computer.

2) Remove Ethernet connections to router.

3) Reset the router (press & hold reset button for at least 15 secs.)

4) Run Setup wizard on host computer and follow on screen instructions on connecting PC to router.

5) Setup wizard prompts on installing Network Magic, just ignore it.

6) if it automatically installs Network Magic just uninstall the program before you fully use your router.


Resetting router clears all settings made by Network Magic application made on the router.

Hope this helps.
3helpful
1answer

Changing the network settings

do you still have the disc the came with the printer if you do dont worry just insert the disc into the computer then restall the installation then follow the steps in the screen and the end the computer is going to pring all the paper
0helpful
1answer

Dryer doesn't dry very well.

DEAR FRIEND,
ngfam1 here for you!
I am happy to be of assistance!

Why are you talking about it rather than acting on it?
You need service to fix it or perhaps if its old trash it and buy new!NOT MAGIC CHEF!
If you buy for price only you will change APPLIANCES EVERY 5 YEARS!!

For this problem you will need to use factory service!

Here is the service company I refer my appliance customers too!
A&E Factory Service
A Nation Wide Company. / Available 24 / 7 for arranging appointments! In the USA.
1(800) 905-9505

If this dryer is 10 years old or more do not spend any money on it!
The new ones are much more efficient! If you have to replace it buy a Speed Queen , it will do 8 loads a week for 25 years!
It's the last washer and dryer I will ever buy!!!! And less expensive than a top of the line unit!


Good luck!
You will be fine now!

Thank You
Bless you,ngfam1
PS. PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM BEFORE YOU SIGN OFF!
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