Provide detail of your machine, make & model No. Download Instruction Manual from below website for free if your machine is Singer, may be it helps:
http://www.singerco.com/uploads/download/448_5_6_8_10_slide.pdf
Check that your sewing machine is even capable of zig-zag. Some machines are straight-stitch only.
Consult your owner's manual.
If your machine can do zig-zag, somewhere there is a dial or setting called "stitch width" that will determine how wide the zig-zag will be.
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