How do i get tomtom home back onto computer

Back to support home page The easiest way to make a backup of all the contents of your TomTom device is by using TomTom HOME. You can make one backup per device and store it on your computer. When you make a new backup, the old backup for that device is overwritten.
Tip: We recommend setting HOME to back up automatically before installing new content. [ more... ]

1. Connect your navigation device to your computer and switch it on.
   TomTom HOME starts automatically.
   
   If TomTom HOME does not start, do one of the following:
   • Windows 8:
     Right-click on the Start screen and click All apps. Then scroll through the list of applications until you see TomTom HOME. Double click to open the program.
   • Older versions of Windows:
     Click Start > All Programs > TomTom > TomTom HOME.
   • Mac:
     Click Go in the Finder menu and choose Applications, then double-click TomTom HOME.
   Click Back up and restore in the HOME menu.
2. Click Back up my device and then click Back up now in the bottom right corner.
   HOME backs up your device.
3. Wait until HOME has finished creating the backup.
   Then click Done.

To see where HOME saves your backups do one of the following:

• Windows: Click Tools > TomTom HOME Preferences and then select the Folder Preferences tab.
• Mac: Click TomTom HOME > Preferences... and then select the Folder Preferences tab.

To restore a backup, click Back up and restore in the HOME menu and then click Restore my device.

It's likely that your map (data) got corrupted. You can recover by restoring your back-up copy of the map (that you'd previously done via TomTom HOME on your computer).

If you don't have a back-up copy, try using your computer's disk check utility to fix the file system and recover data (from the storage media on your GPS device). Just connect the GPS to your computer, no need to use TomTom HOME, just use the Properties tab and use the Tools to run a disk check (assuming you're using Windows).

If that doesn't work, you may want to purchase & download and install the latest copy of the map from the TomTom website (via HOME).

Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

Connect it to your pc then turn it on. It should either connect or ask you to connect to the pc. If tt home opens shut it down. Do a complete backup of your unit onto the desktop. DO NOT USE TOMTOM HOME TO DO THIS!!!! After doing a complete backup format the drive on your tt useing fat 32. Open tt home and let it reload your os. Do this a couple of times to get the newest os. Disconnect your tt from the computer the way you normally do and restart your tt. Reconnect your tt and do not let home start. Go to your backup and copy and paste your maps back onto the root of your tt. If you have any question email me.
Hope this helps

Hello,  I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 

1. Soft reset your device. *
   
   
2. If your device still does not start up, then reinstall the TomTom application using HOME. 
   

If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.

Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

On your device you may have a corrupt file that is causing the noise distortion when you use the computer voices. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder. DO NOT copy the 'Loquendo' folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

STEP 6. Install a computer voice

• Connect your TomTom to the computer
• Open TomTom Home
• Click on 'Add maps, traffic and voices -> computer voices
• select the voice of Kate and install it.


The Computer voice is now installed, and your TomTom should now be working.

Hi there

As the TomTom is making beeping sounds, its a good indication that its not a hardware fault, it sounds to me its a software issue.

What you could do is try to reinstall the voices on your device. To do this, follow these steps:-

I presume you have TomTom Home installed already, if not you can download it from
http://www.tomtom.com/home

STEP 1 Make a Backup

• Connect your TomTom to the computer and switch it on
• Open TomTom Home
• Click on 'backup and restore' and make a backup if you haven't done so already
  

Once the backup has been made, please do the following:-

STEP 2 Remove the existing voice files

• Open My Computer, you will see the TomTom as two removable drives, one will be the internal memory and one will be for the SD card slot on the device.
• Click into the Internal memory drive, you should see a whole load of files and folders.
• You should see a folder called LoquendoTTS or Loquendo, click into this folder and delete the contents (all the files and folders inside the loquendo folder)
• Go back to the root directory of the TomTom and delete the folder 'Voices'
  

STEP 3 Download and Reinstall the voices via TomTom Home

• Go back to TomTom Home
• Click on Add Maps, traffic and Voices
• Select Voices. Loacate the voice of Jane and Tim and add them to your device
• Go back to the main menu of TomTom Home, click on Add Maps, traffic and Voices -> Computer Voices and install the voice of Kate or Simon (UK English computer voices)
• Close TomTom Home and also Close it from the system tray. (in the bottom right hand corner of your screen down by the computer clock, you should see a red icon for TomTom Home, Right click on it and choose 'exit')
  

STEP 4 Install the Clear Flash Tool from TomTom

• Once Home has closed completely, please download and install the clear flash tool from:- http://www.tomtom.com/updates/clear_flash/clear_flash.exe (Home must be completely closed, otherwise it may not install correctly)
• Accept the license agreement and keep pressing the Next arrow until the clear flash tool has installed.
• Your device will start flashing to say there is some activity on your device
• When your device has finished flashing on the screen (might take a minute), use the 'safely remove hardware' feature of your PC to disconnect the TomTom
• Switch the TomTom off then take it out of the dock.
  

STEP 5 Test the voices

• Switch the TomTom back on, but not connected to the dock
• Let it load up to the main navigation screen
• Tap onto the menu and tap onto 'Change Preferences -> Voice Preferences'.
• Select a non-computer voice i.e. Jane or Tim and press test. You should now hear the voice instruction
• Try selecting the voice of Kate or Simon i.e. the computer voices, and press test, you should now hear the computer voice.
  

This should get the voices working again, if not it might be worth giving TomTom Support a call and they can talk you through it.

Hope this works for you

regards

The Warlock

STEP 1

Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.

STEP 2

Format your Tomtom via MY Computer.

STEP 3

Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.

STEP 4

Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.

STEP 1

Connect your TomTom to your computer via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).

Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.

You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.

STEP 2

Format your Tomtom via MY Computer.

STEP 3

Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.

STEP 4

Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.

Thats it. From now on, make a full backup using TomTom Home prior to any updates.

Also note, that copying all the files will take some time.