Anonymous Posted on Jul 17, 2009

Gateway/MPC e295c tablet powers off without warning

I have a Gateway/MPC e295c tablet that was running fine for a week now since purchase. In one day however it powered off completely on its own three times. There was little/no warning other than whatever application that was running slowed or froze for half a second, then all LED indicators go black and the machine powers off. Pressing the power button starts it back up with no issues and I get no error messages, but this has happened 3 times in one day. I'm running Windows XP Tablet Edition 2005. Any suggestions for a cause & solution?

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Anonymous Jul 17, 2009

I tried running it without the battery and the same thing happened. I don't yet have another adapter but am planning to get one soon to rule this out also. I'd planned to upgrade the 80GB hdd and have purchased a larger one that should be here tomorrow.

One thought while I'm waiting: I ran an anti-virus scan earlier today and after more than an hour it didn't turn off; normally it did so after only about 30-40 mins. The fan was running and I could feel very warm air being pushed out, so I wonder if an overheating issue could prompt the tablet to power off? If so, what could remedy this?
Anonymous Jul 17, 2009

EDIT: I should mention, when it didn't turn off earlier during the anti-virus scan, I had it connected to a laptop fan and the Gateway rested on that the whole time; I didn't notice any significant warming.
Ben Wabnick May 11, 2010

try running the tablet without the battery hooked up and only the ac adapter giving it power. If the laptop stops shutting down on its own then that means the battery is shorting out the motherboard and the battery needs to be replaced. If the laptop is still shutting down on its own then try a diffferent known working adapter without the battery being hooked up. it it still shuts down then I would suggest trying a different hard drive cause you said things would start running very slow before shutting down. That would mean reinstalling the operating system, drivers and othe programs you need on that laptop.

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Joe Self

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Posted on Oct 29, 2014

Joe Self

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I have one of the gateway e-295c I also had the same thing running windows 8.1found out the cpu cooler was clogged I cleaned it out
added cpu thermal compound now it working again only I have is the display with the box with the arrow buttion I don't get the onscreen display showing what mode im in not shue that's normal I got a cx200x with the same setup but it shows the on screen with the same button ?

Anonymous

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Posted on Oct 23, 2009

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I am also having the same issues with my E-295c tablet as well. Were you able to figure out what your problem is? I thought mine may have been my port replicator, but it continues after removing that. And mine always seems to do it for sure everytime I have a full screen video playing. Thanks!

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