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Christi Honken Posted on May 14, 2016
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Model# UN55D6000SFXZA Samsung Smart Tv. After a storm the other night my TV went black. No sound and no visual picture but I do see a no signal image with a flashlight.

The red standby light is on. When I try turning the tv on it takes awhile before I see the smart tv logo and it briefly shows what source it`s on in the top left corner then shuts down. It was on a Utilitech surge protector which obviously was a dud. Thank you for any help you can give.

1 Answer

Electro Med Services

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  • Samsung Master 6,694 Answers
  • Posted on May 14, 2016
Electro Med Services
Samsung Master
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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electro-medical.blogspot.com/

In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.

Testimonial: "Thank you for your input. I have already tried the reset option and had let it sit unplugged overnight. Nothing changed. The factory reset as you stated is not possible for me since there is no picture and the TV just keeps shutting down after a few seconds. I can tell since the standby light is on until I push the on button on the tv at which time the standby light then goes off and the smart tv logo comes up briefly then a black screen and then the standby light comes back on again. I removed the power supply board and I see blackened areas so that is one problem. Is there an easy way for me to check the main board before taking it in somewhere? Thank you for your help."

  • Electro Med Services
    Electro Med Services May 15, 2016

    Actually its not possible to repair a the main board of LCD tv. Even if find out the faulty component you will find it difficult get that component.

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I have a Samsung un55d6000sfxza won't turn on, can you help?

There might be a problem with the connection or an processing issue with the pannel and the processing board then. Or the TVs screen is no longer working.
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Possibly storm damage to the main board.
Check your household insurance to see if it covers storm damage with a view to a replacement tv.
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Check voltage at the power board. After 120 volts enter the TV, there is fuse then a small high voltage transformer, then a 100 uf rated at 450 volts capacitor. There should be 390 volts DC at the capacitor. Without this 390 volts the TV will shut down.
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My tv image goes off while watching tv,I do have audio but no image.

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How do I fix my Samsung 40 LED TV that has sound but no picture?

Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard:

1 - Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON.
2 - Check to be sure all cable and cords are securely connected to the TV inputs and component outputs.
3 - Make sure you are on the correct input as some TV's will show a black screen if there is nothing connected to that input.
4 - Unplug the input you are trying to use from the TV (such as an HDMI Cable) and plug it back in.
5 - Check for signs of damage on all cords and cables from the TV to all components.
6 - Make sure the TV is not in ENERGY SAVE MODE, press the button on the remote control to go back to normal mode.
7 - Unplug the TV for 10 minutes to see if there was a temporary one time issue with the TV.
8 - Disconnect the TV from power for 2 minutes, then when plugging it back in PRESS AND HOLD THE POWER BUTTON ON THE TV FOR 10 to 20 SECONDS to try and force the TV to reset.
9 - If after checking all these different issues, you may have a Faulty Power Supply Board, A Bad Capacitor on the Power Supply Board, Loose Wire Harness, or Loose Ribbon Connector in the TV itself.
10 - Most likely when a TV has the power light ON but NO PICTURE and NO SOUND, it is the Power Supply Board that has failed.

BTW, here are solutions for you to play iTunes movies on Samsung smart TV
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Was watching TV and the picture just went black (still had sound)

eithor the flyback just craped out or the tube went
try turning up the flyback failing that call a service tech and ask for a quote
quote cose 30-50 bucks
atleast you will know forsurre if it's worth fixing
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I can hear u but i cant see u....samsung 42 plasma

either bad Y buffers and y board or also could be just a few bad capacitors on the power supply, if you want you can do a visual of the power board caps will appear swollen on top and are easy to solder in cost about $1 each

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_ab7c09ec01841771

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