The red standby light is on. When I try turning the tv on it takes awhile before I see the smart tv logo and it briefly shows what source it`s on in the top left corner then shuts down. It was on a Utilitech surge protector which obviously was a dud. Thank you for any help you can give.
Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electro-medical.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.
Testimonial: "Thank you for your input. I have already tried the reset option and had let it sit unplugged overnight. Nothing changed. The factory reset as you stated is not possible for me since there is no picture and the TV just keeps shutting down after a few seconds. I can tell since the standby light is on until I push the on button on the tv at which time the standby light then goes off and the smart tv logo comes up briefly then a black screen and then the standby light comes back on again. I removed the power supply board and I see blackened areas so that is one problem. Is there an easy way for me to check the main board before taking it in somewhere? Thank you for your help."
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