I have cleaned the waste bottle thoroughly is there any code to out?
Are you sure the clear section is cleaned. The waste box may have a chip on it that tells the copier I am full, so vacuum iy out will not help. if you see a clear sectoin of plastic that has to be clear or the sensors will read the box as full. Replace the box, recommend always have a spare, so that during a print job if it come up replace the box and keep running. Another could be you are required to clear a counter every time you replace the box as long as the counter is not clear copier thinks the box is full. Go to Xerox web site contact them
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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