Hi cree cree,
If you travel your SIM can be used on another network outside your country just ask your network provider for roaming.
If you mean your phone asks for a "SIM network unlock PIN" with your SIM it is locked to another carrier. You will need an unlock code. Once unlocked the phone can then accept SIM cards from all compatible networks worldwide.
Try this link: Mobile Unlocked Phone Unlocking Online if you need any help just ask our support.
If your SIM is locked contact your network provider for a PUK code.
SIM cannot be used on another carrier, but your phone can be unlocked to use another carrier's SIM. You can also transfer your existing number to the new SIM by contacting your existing carrier and requesting a PAC code. Then contact your new carrier and give them the PAC code to transfer the number.
Any contacts stored on your current SIM can be copied to the phone memory or exported as a file, then copied back to your new SIM if required.
SOURCE: unlocked service cellular carrier lock and sim pin...
you may contact the service provider..........
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