Grind is still a little coarse and the puck does not hold together. I get crema and it tastes good. Do I need to replace the burrs if so, are there any directions for doing this? I have already cleaned them twice and they appear to be super clean. This is a second-hand machine, so I don't know the history.
Sounds like there is not enough coffee to make a solid puck. If you get crema, grind coarseness sounds ok. A finer grind will produce less coffee grounds for the puck and increases chance of clogging.
You may have to balance grind size with amount of crema to get solid puck.
Big problem with these is you want dark roast for espresso, but oil on beans clogs grinder. Are you using a dark roast? A medium roast works better in these. Or, can you increase the grind time? My Super-auto had a program option to increase time. But not in reg instructions. Got it from authorized repair facility.
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