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There's only one way in putting bobbin case together. The case has a little hand to hold the case while bringing the bobbin to the case. Some machines have you put the bobbin in the case with the tread facing towards your left hand and others facing the right hand. While holding on the case there's a little arm that fits upward in place so the tread can be retreved from the upper tread. If this is not placed right the bottom tread will not work and your stitches will be abnormal. Always keep your instructions out so you can read them and keep your machine in good order.
You should first make about 10 wraps manually with the thread around the bobbin before putting it on the machine to wind the bobbin--continue to hold the thread tail for a few seconds after you start the machine so the thread will not slip off the bobbin. Some people will put the thread tail through a hole in the bobbin, put the bobbin on the pin and wind with the machine. The only problem with that is if your machine is finicky (like some computerized model), any thread hanging outside the bobbin may cause the machine to malfunction.
Sounds like you are describing the hook. Perhaps the owner's manual would be assistance. We don't know the make/model of your machine so are really unable to help. There are some videos on YouTube that show how to install a shuttle and bobbin case, but machines differ.
Its a bit tricky.
First you put it around your finger. Then you press that finger against the post the bobbin goes on. Then you slide the bobbin case down your finger and into place. Hole it there with pressure on it while you swing the catches on either side into position.
I assume this is a oscillating hook machine. I.e. the case snaps underneath the machine in front? Hold the flap of the bobbin case and push it firmly on the hook post as far as it will go. Make sure the "finger" of the bobbin case is at the top.
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