Have a ge profile refrigerator went completely dead,repair man replaced mother board and control panel still not working, fridge is only 14 months

35 degrees F or 1.6 degrees C

35 degrees Fahrenheit equivalent to 1.6 degrees Celsius / Centigrade

Put the old board back in. See what it does, from your post, sounds like it was working correctly.

Sounds like the damper controller is stuck due to obstruction or isn't working at all and needs replaced.

There is no danger if there is a leak, but the refrigerator will quit cooling. I suspect perhaps you have a dead something underneath or behind the refrigerator. I hope this helps... but I also suspect you have cleared the problem by now.

Try going further than defrost and draining the hose. There is gunk that builds up and you need to clean that out. Use a pipe cleaner(the fuzzy wires used mostly for art projects. They actually can clean pipes and water lines!!) Also, you can pick up a pack of pellets used for breaking down the "gunk" build up.

Hello Gentlemen;

My name is Peter; I am a retired field service refrigeration technician.

The two of you are on the right track.

The board that you replaced;


Substitution: 5303918498
The electronic control board controls the major electro-mechanical components in the refrigerator. When the electronic control board senses the compressor needs to run to cool the refrigerator, it sends voltage to the compressor and fans. It then receives input from temperature sensors to monitor the temperatures inside the refrigerator and freezer sections.

This is a substitution and can not communicate with your existing electrical control board. You need tor replace this board was well:

Substitution: 241973711 Cost: $83.00

The electronic control board 241973711 controls the major electro-mechanical components in the refrigerator. When the electronic control board senses the compressor needs to run to cool the refrigerator, it sends voltage to the compressor and fans.

When you plugged in your old board and got power, that is because the two boards were communicating.

When you change the board be careful to ground yourself by touching something that is bare metal. Static electricity will knock out a board.

The Electrolux Frigidaire Refrigerator is a good unit. It should last you 20-30 years. If you want a unit that is in constant repair, buy either a Samsung or LG. They have the highest failure and repair cost of all of the manufacturers.

Hi Kenneth.

I understood that the fridge is starting but does not cool.

Check fridge temperature settings.

Check if the motor is starting. If the compressor is not running of if it clicks and does not start is the relay/capacitor connected to the motor.

Check if coils have been damaged or if the motor runs most of the time. If there have been a leak or if the refrigerant pressure is low the fridge will not cool.

If thermostat or electronic control is defective the fridge will not cool.

I can be a bit more specific if you give me the complete model number.

Your tech doesn't have the issue completely fixed. You have a defrost issue and defrosting manually is just the start to resolving your issue. You have to diagnose why it fails to defrost. You have a heater, control thermostat,frost sensor, etc. to check for a failure after defrosting it. Get someone that knows how to complete the job right!

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Yes, boards may need replacing, but not at the expense of the door, apparantly your "engineer" would rather work on older models that may require a hammer. Best advice would be given knowing the make and model number of your unit. A professional should be able to diagnose the board processes as well as the compressor in a short amount of time. Check the defrost heater (after pwr is restored to unit) for the freezer side (placement depending upon model) for continuity (basically a heating element for the evaporator coils - which will freeze without defrost). Proper defrost will help lessen the load on the compressor. Check the overload relay on the compressor itself for failure and replacement of relay. Have the unit defrosted, svc defrost htr, thermostats/thermolinks , compressor, before checking computer board operations.