I can hear the motor but can't see anything on the display. I've tried many troubleshooting steps from the Internet but none have worked. Before the display went out there was something being displayed, I think "printing starting", and it wouldn't go away. The printer icon disappeared from our computers. It is connected to our network.
Try giving ping command to the ip of the printer
if you get a reply from the printer in the command prompt then the printer is properly connected to the network. for a precaution try to switch off the printer and if then too you get a reply there is conflict with the same ip.
if you get a proper reply from the ip try installing the driver once again
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