Some things I'd check first:
1) Device Manager: confirm you have a hardware/driver issue: you'd see a yellow circle with exclamation mark next to the item with a problem
2) Sound and Audio Devices - that the system Master Volume isn't muted AND check that the volume is set; while you are at it check that the "Wave" input isn't muted/volume is turned up
3) Check the external volume control - set it at half way
4) try using a set of headphones (rule out bad laptop speakers?)
In terms of drivers, do you have a Satellite A60 (vs EA60-155)? I couldn't see that model on the download support pages:
Toshiba CanadaToshiba USAToshiba EuropeAll require you to specify the model, then specific model. I used the EU site for the Satellite A60 laptop. Among the list of drivers shown, I see one for the
sound card.
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