How to reset my Motorola blur - Motorola Cell Phones

Hi Hana,

In this link External Hard Reset you will find the steps to perform a reset to your device.

Regards,

Maya
Motorola Support

Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature; everything is deleted. Nothing stored on the MicroSD will be affected. Your information is automatically backed up to the MOTOBLUR server. Your information will be restored when you login with your user name and a password.
Factory Data Reset

1. From the screen of your phone, open the Applications Tray. (circle located in the middle at the right of the display screen) Or press the Menu button on the left from your screen.
2. Tap Settings
3. Scroll down and tap Privacy
4. Tap Factory Data Reset
5. Tap Reset Phone

1. Power off the phone, press and hold volume down button, press power button.
2. Wait for the "triangle ! / Android" screen then release the volume down button
3. Tap lower right-hand corner of Touch Screen
4. Navigate on-screen menu to select "Wipe" (data/factory reset) and Press OK
5. Navigate on-screen menu to select "Reboot System Now" and Press OK
6. Wait for device to reboot