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Charleen Hsieh Posted on Apr 17, 2016
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After we had a tech replacing a new glass cooktop and one burner, the f1:e1 came out and kept beeping. could it be loosen wire or the problem of the control board?

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R.A. Ellis

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  • KitchenAid Master 12,731 Answers
  • Posted on Apr 17, 2016
R.A. Ellis
KitchenAid Master
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Call the repair company to come back. It's possible he didn't hook something up right.

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1answer

After we had a tech to fix the glass top and one burner, the f1:e1 code came out and kept beeping. I was told it could be the control board problem. Could it be loosen wiring problem too?

Hi,

Need model number of your range to answer this question. Is this gas or electric? Is this a freestanding range or cooktop because I only can find information on ranges with this fault code given. All should EEPROM communication error which is a communication error on start up. when the top was damaged was the unit being used? Was water or liquid a factor when this damage happened? A loose wire would be a different error code or fault code like a F2 - E1 or E2, not your code given. I hope this helps, need more information. Thanks

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

tip

How to fix GE cooktop error code F116

First, i tried turning on/off power with no luck. if you get this code you will probably just need to replace the LF burner, which is pretty easy to do. i researched and found GE OEM parts from appliance zone. info is below:

ApplianceZone.com Items
1 Stove / Oven / Range Radiant Element Lf - WB30T10080 (OEM) @ $170.67 = $170.67
Sub-Total: $170.67
Shipping: $6.95 Standard Shipping (6.95) USD
ApplianceZone.com Total: $177.62

Once i received then new burner i just replaced it and all is working fine, no error code!
First i turned off all power and removed my cooktop from my counter and unscrewed the sheet metal shroud on the bottom, only remove the screws around the perimeter of shroud closets to glass, they are small black Phillips screws, like 15 screws total. i didn't disconnect any wires from the unit to junction box, you should be able to leave all that alone if you have a long enough connection. i made the mistake of leaving the cooktop upside down when removing the metal shroud, don't do this. there are springs on posts that keep the burners tight to the glass and will fall out (if up side down). leave the cooktop right side up and just lift off the glass once you remove all screws, when lifting the glass off, there is one plug at the circuit board attached to glass that you will need to unplug to completely remove the glass and set aside. you will see the 4 burners, i took a picture of the unit with glass removed to make sure i could reference any wires when i was re-installing new burner. i unplugged all wires to LF burner and unplugged the harness from the circuit board. once i removed old burner i noticed the new burner doesn't include the 2 tabs you need. i removed them from the old burner and made sure to install them in the same location on the new burner. I than plugged in all wires and harness back into the unit and set burner on posts with springs. carefully replace glass and don't forget to plug the glass top circuit board back into the unit circuit board. re-attach metal shroud and screws, drop in and done! there are instructions to re-calibrate the new burner which is probably a good idea, i didn't and it is working just fine! good luck
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Error message

try resetting the 40 amp double breaker in the panel
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Had a spill on my kitchenaid KGCC566RBL gas glass cooktop. some dripped in the knobs and under the glass top. How do I access that to clean?

I found this......

https://www.doityourself.com/stry/how-to-replace-a-glass-cooktop-on-kitchenaid-ranges

I read it and it's on replacing but the top comes out.
Gloves are a good idea too. Cut power at the breaker.
unless easy access to the wiring/plug.
Hope this helps you.
Have a good evening.
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My glass Whirlpool cooktop cracked. Do I need to buy a whole new cooktop?

No just the glass could be ordered seperatly, the cost of the glass could be as much as $300 for just the glass and unless you plan to replace it yourself it could cost $175 labor for the repair tech to transfer all the parts from old to new glass. So what would be more financially better,to spend up to $500 to repair of 7-900 to replace
Jul 31, 2011 • Cooktops
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GE Cooktop JP930 surface element not working

It sounds like the burner needs to be replaced. When they burn out sometimes they short out to ground. The cooktop will have to be removed from the counter and the glass top opened. You will probably be able to see where the element is burned out. Replace it and you should be fine. If it is too expensive to fix just disconnect the wires to the burner where they attach to the control . Then you can use the remaining burners. I really don't know what a replacement burner costs. An open coil is around $30.
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Soapy water stains under sealed glass cooktop 4 rround burners about 6 years old

You should never use large amounts of water on any electrical appliance. If the moisture is under the glass, it will need to be replaced.

always unplug electricity before attempting to repair on any electrical appliance
Sep 08, 2017 • Cooktops
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Replacement of glass top

Unplug first! Find the screws that hold the cooktop to the range. Usually in the front just above the oven door when it is closed on the underside. This should release the cooktop. The burners and wiring may have to be removed. You can order the part at sears.com.
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