When we are connecting to our PC after turning on it is giving this error like 062-360 in system , restart printer.
The scanner head is probably locked. There should be a blue switch in the left back corner. Try switching it to the unlocked position.
SOURCE: Dell MFCP 3115cn Error Message
From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.
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