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TED RILEY Posted on Apr 12, 2016
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WHY DOES MY SAMSUNG TV HAVE AUDIO AND NO VIDEO, SCREEN IS BLACK?

WATCHING TV AND ALL OF A SUDDEN THE SCREEN WENT BLACK. HAVE AUDIO BUT NOT VIDEO. HAVE NOTIFIED SAMSUNG BECAUSE TV WAS IN WARRANTY BUT THEY HAVE BEAT AROUND THE BUSH AND WILL NOT REPAIR OR REPLACE TV. TV WAS 4 DAYS BEFORE IT WOULD BE OUT OF WARRANTY

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L Pfaff

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  • Samsung Master 11,573 Answers
  • Posted on Apr 12, 2016
L Pfaff
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Ted, You have to push the issue with Samsung, contact them and ask for a resolution specialist. If it was indeed still under warranty when you contacted them make them fix it, as it could get expensive. Check the attached links, Samsung support instruction and guides, Good luck
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