I installed new printer cartridges and then cleaned the print heads as instructed in the owner's manual. The printer won't print, just spits out blank pages.

clean the heads and d/l print utilities

there are a couple of nasty little issues regarding printers all alike. usually when replacing ink cartrages there is a chance you upset the print heads when installing. there are 2 ways to try to solve the problem:

1 is usually on the printer theres a feature to print an alignment page or a button to align the print heads, both easy and hard to find depending on the printer, it can take several attempts to work. use it with one deep clean of the print heads for better results.

2 is to manually try to find printer services from the computer side. some printers have it some do not. i cannot guarentee there will be one. using windows 7 go to devices and printers and inside printer properties of your default printer you can find it there if it is there.

Doing the "clean printhead/cartridge nozzles" multiple times would have cleared clogged nozzles. You can also try to manually wipe the cartridge nozzles with a slightly moistened soft cloth. If that still won't help, try to replace your cartridge with a different known working cartridge to determine if your other cartridge is faulty.

Use the printer's utility program to self-clean the printer. This process may need to be repeated as many as 5 to 10 times. Often this will resolve the problem.

Turn the printer off, preferably overnight, if the self-cleaning utility has not worked. The ink may need to soften before the self-cleaning utility will be successful. Turn the printer on and try the self-cleaning utility again several times.

Determine from the owner's manual where the print head is located. Epson printers, for example, are usually in the printer. Many other brands place the print head in the cartridge.

Remove the cartridge. For models where the print head is in the printer, drop seven to 10 drops of isopropyl alcohol (rubbing alcohol) down the ink receptacle area. This is the hole where the ink flows into the head from the cartridge. Run a few self-cleaning utilities. If necessary, allow to sit a few hours or overnight and repeat the self-cleaning utility.

Soak the cartridge print head in hot water if the print head is in the cartridge. Allow to soak overnight. Dry the print head area with a paper towel. Repeat the self-cleaning utility.

Place the cartridge print head in isopropyl alcohol if the hot water soak did not unclog the print head. Leave the print head covered in alcohol overnight. Use a damp paper towel to wipe off the print head area. Dry carefully. Try the self-cleaning utility again.

Purchase a new cartridge if the alcohol soak did not unclog the print head in the cartridge. This will provide new print heads that won't be clogged. Contact a service technician for repair of print heads in the printer if the alcohol did not unclog the print head.

Hi Good day!! Try to do a printer maintenance
Cleaning a Clogged Print Head


1. Press the cleaning button located on the front of the printer. Hold it down for 3 seconds to begin the cleaning cycle.

2. Run a cleaning cycle using your Epson printer utilities program. In Windows, go to "Start," "Printers and Faxes," right-click on your printer and choose "Printing Preferences." Select the "Utility" or "Maintenance" tab, depending on your printer model, and click "Head Cleaning." When the head cleaning cycle is complete, run "Nozzle Check." Repeat the head cleaning and nozzle check one to three times.

3. To access the Epson printer utility in OS X, select the Epson Printer Utility icon in the Applications folder in Macintosh HD. If prompted, select your printer from the Printer List, then click "OK."

Clean the print head manually. Remove the ink cartridges from your printer according to the instructions in your owner's manual. Turn off your printer. Dip a cotton swab in isopropyl alcohol, ammonia or hot water and rub the swab against the print head. Let the printer sit overnight.

Remove the print head according to the instructions in your owner's manual. Soak the print head for at least an hour in a small dish of hot water or isopropyl alcohol.


Preventing Clogged Print Heads



1. Use your printer at least once a week. Regular use will keep dried ink from clogging your print heads. If you have a color inkjet printer, print full color pages in addition to black-and-white documents.


2. Turn your printer off when not in use. This will prevent warm ink from bleeding onto the print head. If you have to store your printer, remove the ink cartridges.


3. Use a cleaning kit regularly. A cleaning kit usually includes a tube of ammonia that you spray on the printer head to clean dry ink.

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If the self-cleaning cycle does not solve the problem, try turning the printer off overnight to allow the ink to soften. Turn the printer on the next day and try printing a test pattern to see whether the problem has either disappeared or become less noticeable. This ink-saving procedure can work effectively because sometimes the dried ink on the print head needs time to soften before the printer head can be cleaned completely. Try running the self-cleaning utility again one or more times.
Steps for Manually Cleaning the Printer Head

If the overnight cleaning still does not work, there may be a layer of thick ink that is blocking the holes of the printer's head. The next option is to manually clean the printer head. Follow these steps:

* Determine from the owner's manual where the print head is located.
* Remove the ink cartridge from your printer and then dip a cotton swab in hot water or isopropyl alcohol and rub it against the print head. This should loosen any crusted ink. NOTE: Be careful, especially if you use isopropyl alcohol to clean your print heads: Some printers use rubber gaskets, and if you get isopropyl alcohol on the gaskets it could dry them out.
* For models where the print head is in the printer, drop 7 to 10 drops of isopropyl alcohol (91% denatured isopropyl alcohol - not 'rubbing' alcohol) down the ink receptacle area where the ink actually flows from the cartridge into the head. Run a few self-cleaning utilities. If possible, allow the printer to sit a few hours or overnight and repeat the self-cleaning utility.
* If the print head is in the cartridge, soak the cartridge print head in hot water. Allow it to soak overnight. Dry the print head area with a paper towel. Repeat the self-cleaning utility.
* If the hot water soak did not unclog the print head, place the cartridge printer head in isopropyl alcohol and allow it to soak overnight. Use a damp paper towel to wipe off the print head area and dry carefully. Try the self-cleaning utility again.
* If the alcohol soak did not unclog the print head in the cartridge you may need to purchase a new cartridge. This will provide new print heads that won't be clogged. Contact a service technician for repair of print heads in the printer if the alcohol did not unclog the printer head.

Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,..

Hi, To ensure this is only an issue with the black, I recommend printing off a nozzle check. This will show you if this problem is effecting any of the other colours.
To print a nozzle please refer to chapter 12 page 115 of the manual,
If colours are missing I recommend cleaning the print head. You have two options for cleaning the print head a normal clean and a deep clean, start by doing a normal clean if required try doing a deep clean.
You can download the manual here:
http://www.fixya.com/support/p360568-canon_multipass_mp390_all_in_one_inkjet/manual-10203#

Please follow the procedure your printer has which forces it printer to clean the print heads.
I have experience of other epson stylus models.  I have previously spoken to epson about this exact problem.  Repeating the head cleaning process a minimum 5 times cleared the problem.
Running head clean multiple times in succession builds up pressure in the print heads - causing (usually new) cartridges to work correctly.
kind regards