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Posted on Nov 18, 2007
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My 400gb freecom external hardrive won,t uncompress my files. i have recently reset my laptop back to factory settings. i dont know if this the cause of the prob but all i was ok b4. can you help please?

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  • patsyzara Apr 15, 2008

    I have the same problem all my photos are apparently lost - not much good. I changed my pc and now cannot open the files. I've tried to drag them onto the desktop but they just won't uncompress. I deleted the software from my old machine, but have reinstalled it and reconnected the hard drive to it, but still it won't work. Desperate now.

  • Zuna79 May 10, 2009

    Same. problem... I have compressed the files... But there is no method of uncompressing, Files are not in zip or rar format :-(

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  • Posted on Nov 19, 2007
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Hi,
Have you tried moving the files onto your laptop and uncompressing them there?

Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?

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Please rate me solved if you like my solution.

Best regards,

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