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The contact image scanner is faulty or the cable from the motherboard to the contact image scanner is faulty. I would bet it is the CIS as this scanner is used in many different machines (canon,lexmark,sagem) and it gives problems in all the machines. You can usually salvage a good one from an elcheapo lexmark inkjet multifunction.
Laser Scanner Unit or LSU is what writes to the surface of the drum. The glass above the cartridge in the machine may be dirty. The mirror motor in the LSU could be bad or needs to be cleaned to spin better. The Laser diode may be faulty.
This is not a user-serviceable issue. You will need to contact Samsung for a service. You can do it online via Samsung website or contact the vendor to see who will they appoint to service the printer to, especially if it is still under warranty.
open the top try cover and see if the black flag is up or down. if it is down than you will have to remove the cover and adjust the flag. sometime because of the paper jam and if was being pull out the flag might give way.
Please chepue out the scanner ccd is not moving properly
when ccd is stop in one place the image will come sreached
or check the scanner cable or check ccd
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