Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo

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Posted on Mar 28, 2016

I can print but not scan

When attempting to scan I am advised there is no connection to the printer but I know there is

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Related Questions:

0helpful
2answers

Scanning function is not working. Computer is connected - it prints to printer but when attempting to scan documents, message says operation is invalid - check computer connection.

It would be useful to know the device you are using. I will assume it is a common multifunction device.

Defragment your hard drive
uninstall your driver
reinstall your device driver from the supplier's web page
1helpful
1answer

I have a canon pixma MX850. I have connected to my network. Printing works fine. When I go to scan, the printer ask to which computer. I don't understand the question, much less the solution. Ho

Many machines allow network printing but not network scanning. I think you will find that the MX850 driver and MP Navigator software simply does not support network scanning. I suggest you query Canon directly.
0helpful
1answer

USB connection faulty

That model should come with standard network connectivity. If, in fact, the usb port is out then you can connect the unit via ethernet on your LAN and regain your print and scan functions. Keep in mind that network scanning protocols (SMB, FTP, SMTP) require some IT knowledge to set up.
0helpful
2answers

I am attempting to scan a document with my X4650 without success. The copy function works with no problems. I have used the scan function to my computer on numerous previous occassions without problems.

How is your printer connected to your computer, wireless or hardwired with a USB cable? If wireless, check the status of the WiFi light on the printer (green = connected to a network, orange = not connected to a network). Try to turn off/on your printer. Doing this usually fixes minor communication issues. This article in the Lexmark website might also help resolve your scan problem: No Communications Error When Trying to Print or Scan.
0helpful
1answer

IseMY Hp all in one 4355 printer is unable to scan

Hi,

The HP Officejet 4355 can print, scan, copy and fax.

You need to install the printer software to print and scan. Copy and faxing does not required software installation.


Regards,
Rizwan
0helpful
1answer

Can't scan but can print through print server

Returned the printer to the store and bought an HP... It works great
0helpful
1answer

Scannin

reinstall the software by downloadining the software
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