Display says "Remove and check right cartridge", but even replacing the right cartridge with a new one does not fix the problem, and the printer will not function.

Canon Printer Support Phone Number for Canon Printer Technical Support Services. Connect Canon Printer Customer Support Experts for Canon Wireless Printer Drivers Installation and Repair Canon Printers, Setup Canon Printer, Fix Canon printer Errors Message by Canon Printer Customer care service Number.

Canon Pixma Printer Support USA Canon Printer Support

Switch on printer, wait up to initialize, lift cartridge access door located at right side of the printer(check snap shot)wait till cartridges stayed at right side,gently push cartridge down wards to un lock, take out cartridge, replace desired cartridge..close the door & check display for ready mode...Note: Used cartridges & refilled cartridges may give error message to replace it.. If you are replacing with new one, printer will print align page to align cartridge.. For aligning the cartridge put printed paper in face down condition in scanner & scan it..

Make sure you are inserting the correct cartridge versions for your Lexmark X5470 printer. Color cartridges compatible for your model are #33 and #35.
Try to re-insert the right cartridge into the printer. If that doesn't help, remove the right cartridge from your printer again. Close the printer cover. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When the printer turns on, re-insert your right cartridge. Close the printer cover and check for any errors. Try to print a document to verify that the problem is fixed.
If the problem continues, try to do the Clean Cartridge function from the printer operator panel. On Copy mode, press the Menu button > select Tools > select Maintenance > select Clean Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. Try to print a document to verify that the problem is fixed.
If the error still appears on the display screen, you probably have a faulty cartridge. Please replace it with a new genuine Lexmark cartridge.

Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:

1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
   • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
     1. Clean the color cartridge contacts. Click here to see how.
     2. Reinsert the color cartridge into the carriage and close the blue latch.
     3. Close the printer and wait 10 to 15 seconds.
     4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
   • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
     1. Reinsert the color cartridge.
     2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
     3. Clean the black or photo cartridge contacts.
     4. Reinsert the black or photo cartridge.
     5. Close the printer and wait 10 to 15 seconds.
     6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Most problem experienced with hp photosmart c6180 is the yellow catridge error. Try cleaning the contact surface of the catridge and the printer using moistened cotton buds..if error continues, you should clear the error that keeps on displaying.. here's how: press & hold "*" key...while holding, press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...press "1", "2" and "3" to display "Support"...press ">" right arrow button and release when "System Config Menu" appear....press "OK" and/or arrow key to display "Hardware Failure Status"...press "OK"....when "Hardware Failure Status:Clear" appeared, press "OK" to clear...press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....the last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print...

Step 1 - Remove and reseat the cartridge
NOTE: The "problem" cartridge is the cartridge indicated by the error message.

1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge. Figure 1: Removing the cartridge
3. Pull the problem cartridge out of the print carriage.
4. Inspect the cartridge. If the cartridge is new, make sure to remove the protective tape covering the nozzles.
5. Reinsert the cartridge into the carriage at a slight angle, as shown in the illustration below. When the cartridge is fully inserted into the carriage, rock it upright. Figure 2: Reseating the cartridge
6. Hold the hinged flap of the latch out while lowering the latch.
7. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration below. Figure 3: Closing the cartridge latch
8. Close the cartridge access door.
9. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.

Step 2 - Clean the contacts
NOTE: Try to clean the contacts quickly enough that the cartridges are not outside of the unit for more than 30 minutes. The ink can dry and clog the nozzles if the cartridges are outside of the unit for too long.

1. Gather the following items to clean the cartridges and print carriage:
   • Clean distilled water. Use bottled or filtered water if distilled water is not available.
   • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
2. Remove the problem cartridge.
3. Place the cartridge on a piece of paper with the nozzle plate facing up.
4. Unplug the unit power cord.
5. Lightly moisten the lint-free cleaning material with clean water.
6. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty. Figure 4: Cleaning contacts (avoid nozzles)
7. Clean the carriage contacts. Use new cleaning material if the material used on the cartridge contacts is no longer clean.
8. Let the parts dry for five minutes before reinserting the cartridges. Figure 5: Cleaning carriage contacts

Step 3 - Remove cartridges and shut down the printer If the steps above have not helped and the error message is "Remove and check the right cartridge ," the following steps may help:

1. Remove both cartridges, lower the latches, and close the printer access door.
2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
3. Turn the printer back on by pressing the On button.
4. When the message display reads Insert right cartridge , open the access door and replace the cartridges.

Step 4 - Download a firmware updateIf the error is still displayed, follow the steps below to see if downloading a firmware update from HP might help:

1. With the power on, open the printer and remove the cartridges.
2. Relatch the empty carriages and close the printer.
3. Open the printer and reinsert and relatch the cartridges.
4. Close the printer and look at the LCD display.
   • If the LCD now shows no error, the original error was caused by a problem that is fixed by HP's firmware update. Though the error has cleared, it may come back in the future, or other problems such as slow printing may occur. To fix these problems, download the latest firmware update from HP. Click here to see how. Make sure to download the firmware update, rather than a driver or other software.
   • If the error message is still displayed on the LCD, the firmware update probably will not fix the problem. The update does fix other problems however, and it should be installed when it is convenient.

Step 5 - Replace the cartridge or service the printerIf the steps above have not helped, replace the cartridges or service the printer. Replacing the cartridges can help determine whether a problem is caused by the cartridges or the unit. However, cartridge replacement will not solve problems that are caused by the unit.

• If you have not previously tried replacing the cartridges to solve the problem, or if replacing the cartridges solved a similar problem in the past, replace the cartridges now.
• If you have already tried cartridge replacement without fixing the problem, the unit may need to be serviced. Contact HP to see how to proceed. Click the link at the top of this page for contact information.

I believe you have to press the "select" button or the "options" button. Both are located right under the LCD display

My hp 7410 printer says ''remove and check cartridge on right'' I did this several times and even bought a new one'' I does not work. I tried cleaning it, it does not work. I have always used HP cartridges for the printer which is over a year old. How can I fix this problem?

The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.

1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
   • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
     1. Clean the color cartridge contacts.
     2. Reinsert the color cartridge into the carriage and close the blue latch.
     3. Close the printer and wait 10 to 15 seconds.
     4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
   OR
   
   • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
     1. Reinsert the color cartridge.
     2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
     3. Clean the black or photo cartridge contacts.
     4. Reinsert the black or photo cartridge.
     5. Close the printer and wait 10 to 15 seconds.
     6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

1. Remove and then reinsert the cartridge indicated in the error message.
2. If the error is still displayed, clean the contacts.

1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:

1. Remove both cartridges, lower the latches, and close the printer access door.
2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
3. Turn the printer back on by pressing the On button.
4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.

1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

did you get this fixed?