I keep getting an error msg telling me I have a paper jam. I do not have a jam, still get same error code. How can I fix it?

If the error does not go away, there may still be a scrap of paper blocking several sensors, or the sensor may be faulty.

open it and looks inside if there is a possibility of a small piece of paper jammed somewhere in it. check the rolls

Hello there
There may still be some thing there jamming it so try this.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

This can sometimes be related to paper dust interfering with a sensor. A burst of canned air can fix the problem. Just pull out the toner, open all of the covers and spray air into all the little crevices. You might want to do this outside, in case toner is loose in ther, so as not to make a mess.

If you only purchased it on the 8/9/09 then it is still under guarantee so the cheapest fix is return it for replacement.

E000 is a fixing unit failure...either the thermistor or fixing lamp failed. Not sure about individual part replacement, most likely needs entire unit replaced....then reset the code.

Hi Mike,

This error can be caused by many reasons, some of them are:

Caused by Paper Stuck Under the Second Transfer Roll

Sporadic or Intermittent 200 Paper Jams

"200 Paper Jam" Resulting from a Possibly Damaged Tray

"200 paper jam" When Attempting to Print from Tray 2

To troubleshoot this problem, please click the links with their respective causes.

Please rate it fixya if it was helpful.

Thank you

A CH code means the toner cartridge is not being sensed.
Could just be not seated properly. Open the front and remove and reseat the toner cartridge.
It may be empty also.

Try feeding paper from the front, if it works, your paper pickup rollers maybe having problems (dusty/worn-out).

- Bianca

**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.