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Maytag Neptune MAH5500BWW very loud spin cycle. I check the parts list and there is no bearing listed. The belt still has grooves in it. there is black dust in the bottom of belt compartment. What else could it be?
The link below, courtesy of www.repairclinic.com, shows that the rear bearing comes with the outer tub only and is very pricey! I have been unable to find a service agency that offers just the bearing. Very aggravating. www.maytag.com would be a good place to define your issue.
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There are 2 bearings and a seal. To remove inner tub you'll need to use a hammer/mallet or special tools, and you'll need to basically strip the washer to get to the inner tub. Maytag (Whirlpool) does not sell bearings separately, look them up on ebay, use "maytag neptune bearings" as a key phrase. IIRC, the special tool was also available on ebay for lease. Instructions on how to replace bearings are available there also. If no luck on ebay, try googlee for the same key phrase.
There is 2 possible problems. 1. Pump will make noise as soon as the drain and spin starts. 2. Rear bearing this noise usually starts later in cycle as the drum gets up to final speed. The rear bearing of coarse is the most expensive of the two as it is part of the outer tub.
If you get a very loud noise coming from the machine, and
this noise is louder when it spins faster, then it is often because of a
problem with the drum bearing.
The drum bearing is bad, Check if the drum has excessive play.
To replace the part you take apart machine, undo the belt and depending on the model you may need to remove more parts.
To get a quote on repair call Maytag at the number listed on the owner manual, the machine may still be worth repairing.
my neptune was so loud it sounded like it was taking off, it turned out to be the bearing in the drum, the repair man wanted $1200. to fix it. i called maytag and this part has a lifetime warranty and they sent it to me in 2 days.
Central bearing and seal are damaged. Very expensive repair and very expensive parts. Maytag does not sell bearings separately, they're only available with the outer tub, which is $400-$500; Repair itself is another 2-3 hours of hard work. Do the math...
very loud in spin cycle can mean a bad rear bearing, not something a homeowner would want to try to replace, parts would exceed 6-7 hundered dollars. you may have some extended part warr through the manufacture. still probly gonna be a 5 hundred when the labor is added in
Had the same problem with my Neptune and is was not the bearing (there's only one). I replaced my washer with a new tub and bearing which was factory pressed in the tub (couldn't just by the bearing) after all this I found that the spinner support (which has three arms holding the tub) on the back of the tub had one of the three bolts broke and was throwing the washer out of balance and creating a loud knocking sound when it would spin. Replaced the stainless bolt and everything was fine. The repair man told me what he thought was wrong with my machine so I did the repair myself and found out after the fact that I wouldn't have had to spend all the money on the new parts if I would have just investigated the problem further.
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