How do I unblock the steam wand on my franke flair coffee machine.

I had a Franke Flair machine in an airport business class lounge. We had a steam wand blocked for safety reasons. Check out the video.

https://www.google.com/search?q=Franke+flair+unblock

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Yes. The machine has indeed bursted a pipe. Contact the company from where you bought the machine for warranty or repair solutions. Its strongly advised against trying to repair the machine yourself.

I am a Franke technician. After and possibly during the descale, because probably you haven'nt done it in a long time, steam was able to escape through the fittings as the limescale damaged the silicone rings beforehand. The steam damaged the klixxons or the thermoblock itself. You will need one of us unfortunately....

In my experience of that particular machine it is incorrect cleaning. You must use an enzyme solution to clean all the tubes and pipes to dissolve the heated and baked milk.

They also need regular servicing and are not without issues.

I had one in an airport lounge for 5 years.

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
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Run the hot water cycle for a few seconds to prime machine.

I had the same problem, two green flashing lights with one red (water) all 3 would just keep flashing and not turn solid. No coffee can be made or hot water. I could not pump prime. The problem was the steam wand was blocked with old milk residue. It needs unblocking or you will never pump prime. I could not unscrew the steam wand...so I let it sink in a glass full of hot water for a few minutes and then turned the water knob counter clockwise to push out the softened residue. After that, everything was good. When water started flowing out of the steam wand, the red light turned off and the green lights turned solid. The obvious answer to why you can't pump prime is there is a blockage somewhere and best to start with the steam wand. --Mabada

It sounds like calcium has built up in the machine. Try running pure vinegar through the machine a couple of times. Hopefully that will clean out the calcium and it will start working again. I had the same deal with a coffee pot that took forever to run the water through. After two sessions of vinegar it worked like new

Hi
I have just bought a Franke Flair coffee machine second hand. It looks like new and the seller said it was in good working order - however it does not have the grinder blocker and I think we need one. I wouldn't mind also getting the once over from an expert and then maybe some kind of ongoing contact should we have problems with it. What are your rates?