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Linda Gold Posted on Mar 14, 2016

How can I replace the old greeting on our office phone?

I have tried to follow the steps that I've seen online. I get all the prompts given in the directions, but as soon as I'm done,I check and my new greeting is not there--the old one is still there!

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Rory DiSante

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  • Contributor 18 Answers
  • Posted on Apr 05, 2020
Rory DiSante
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Make sure you are playing the same greeting number you are recording

3 Related Answers

Anonymous

  • 124 Answers
  • Posted on Jan 27, 2009

SOURCE: I can't change the main greeting for our office line..

Unfortunately, Office systems are all controlled by a central system that requires an administrator to make changes such as recording the system answer menu, creating menu systems, etc. This is usually done by the I.T. department or private contractor. Sounds like maybe you have a gap in personnel. If that's the case, you'll need to call Nortel for support. Thanks for using Fixya!

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Anonymous

  • Posted on Jul 06, 2009

SOURCE: cannot change greeting when we are out of office. M7310 phone

Which greeting is it? If the AA greeting...try this.

But listen before you record, to make sure you are recording the correct thing.

http://dstech1.com/how-do-i-change-the-auto-attendant-greeting-on-my-nortel-voicemail/

consultel1

george peters

  • 860 Answers
  • Posted on Sep 29, 2009

SOURCE: Callers are not prompted to general mailbox

Under greeting table 1 set your greeting attendant assignment as 100,that should send the caller to mbox 100 if they press 0 or make no selection at all

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How to deleat a recorded greeting on my phone

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This is from the attendant user guide. Don't ask me what a Conference Bridge Extension is though.

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2. Call a Conference Bridge extension.
3. When the Conference Bridge extension answers, dial the
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1 - Feature 981
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Press Speaker

Dial ext 200.

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