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i have had this problem with a few Lexmarks. try a lighter weight paper or lessen how much your loading into it. also make sure nothing is in the bottom of where you load the paper (example: there is a pencil in there and the paper is sitting on the pencil) If its new take it back and exchange it. when it loads the paper the bottom of the tray tilts forward. that may be faulty.
It sounds like the motor on the left side went out. If it's a brand new printer your best bet would probably be exchange it at the store or see if the manufaturer has a warrenty. If it's an older printer I probably wouldn't try to get it repaired, printers are getting cheaper these days and it probably wouldn't be much more to get a new one.
and i sense that you're familiar with the product too.
not feeding the paper right at random, tried a couple or more paper, diff types of paper, made sure paper is not crumpled.
worth trying, clean the visible part of the paper grabbing mech - look straight down at the paper loading area.
check warranty and go for it else - staight answer get a new one - internal paper feed mechanizm aint working as how it is designed.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Assuming that you know where the paper gets feed in, I usually use this trick to start a new roll of paper.
First, tear off the end of the new roll so that there isn't any glue stuck on the paper.
Then, fold the tip of the paper like an arrow. (Fold one side to the middle and the other side to the middle so both sides meet in the middle.
Then, place the paper into the slot where the paper feeds in.. (Usually goes under the printer assembly) and then hit the PAPER FEED button at the same time. If the paper is in the correct slot, the paper should start feeding the paper all the way through.
Hope this helps. Have a good day.
M =)
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