Install a brand new needle (make sure it is installed correctly).
Remove the thread. RAISE the presser foot and rethread from the beginning making sure the thread path is correct.
Verify the bobbin has been inserted in the bobbin case correctly and the bobbin case has been threaded properly.
Have at least 4-6" of thread tail on both threads.
Retest.
If it is still not picking up the thread, then the needle/hook timing may be off and should be serviced by a technician.
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