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How can I open till after customer gives me money? the till does not say how much change I have to give back. The till would not open when I try pressing the CA/AMT TEND
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Normally it doesn't need 'programming' as that function is already there. Normally
Item 1 = $2
Item 2 = $2.50
"that is four fifty please"
customer hands $10 bill
enter 10.00 - Press Cash (sometimes Sub Total) Key
Display shows $5.50 and cash drawer opens
Put $10 in and give customer $5.50
Some Till have an 'AMT TND' (amount tendered) button.
hi, i have had this occur before, if you contact westpack asap they will audit the atm ( usually takes a few days) if it happened in a store its worth talking to the store manager and ensuring the cctv is saved that shows you using the atm and not taking any money ( just encase west pack give you grief)
there is one down side that it will take a few days to resolve they wont credit it back or provide and instant resolution till they audit the atm, also if your not a westpac customer then let you bank know as well but its the bank that owns the atm that will audit it,
here is there atm security team number
Call 1800 022 022 (24 hours a day, 7 days a week) for any ATM enquiries and service difficulties.
Try lithium ion or rechargable batteries (maH > 2500). Make sure you change the battery type setting in the Setup menu. Otherwise the camera will not read the battery charge properly.
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