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Ralph Fox Posted on Mar 03, 2016
Answered by a Fixya Expert

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Hotpoint microwave. Plate will not stop rotating

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David Ellis Rhea

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  • Hotpoint Master 3,462 Answers
  • Posted on Mar 03, 2016
David Ellis Rhea
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Joined: Jan 01, 2013
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If you mean the plate will continue to turn as long as the microwave is plugged in to electricity, then you have a short in, or a defective circuit board or master control.
Very few places repair these, particularly since they are often made overseas, and parts are not readily available.
Often your only choice is replacement.
God bless your efforts.

5 Related Answers

tiway1

Tim martin

  • 100 Answers
  • Posted on Jun 30, 2008

SOURCE: Maytag Microwave Glass Plate that rotates

check with www.microwaveglasstrays.com

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 25, 2008

SOURCE: Not heating

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order a universal type from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 126 Answers
  • Posted on Apr 22, 2009

SOURCE: Microwave lights up and glass plate rotates but no heat. Also, unsure how to remove microwave from its surround within kitchen unit.

to almost all of the no heat microwave issues suggest calling company about warranty because the warranty may cover problems like these up to five years and taking them apart will almost certainly void it. Magnatron is likely cause for problem.

Anonymous

  • 5911 Answers
  • Posted on Nov 30, 2009

SOURCE: The plate in my microwave stopped rotating.any

This is commonly caused by a turntable motor that has worn out and needs replaced.

The motor can be replaced by following these steps:

1. Unplug microwave.
2. Open oven door and remove glass tray and carousel ring.
3. Locate and remove the screws holding the bottom panel (under the microwave) in place. With the screws removed, the bottom panel should open.
4. Disconnect the connector plug from the turntable motor.
5. Reach inside the oven and remove the coupler. This is the small plastic piece that the center of the glass tray sits on. You may have to gently pry up with a flat screwdriver to get it to come loose.
6. With the coupler removed, loosen the mounting screw(s) to the motor and it should easily come out from under the oven.
7. Install new motor in the reverse order of the steps I just provided.

This is a very simple repair. If you post back with a model number I may be able to provide you with assistance in locating a part number.

If you have any questions, please let me know. I hope this help you.

Anonymous

  • 43501 Answers
  • Posted on Feb 26, 2011

SOURCE: cookworks signature microwave oven model:AC821AHT

Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101

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> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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