Freezer side does not work, refrigerator side fine

open the freezer door and empty the shelves look at the bottom of the panel in the freezer where the air holes are if it frozen or iced up. thats your problem your air flow is blocked with ice. other possibility would be a fan failure.

Check the bulbs first, if they look ok, replace the light which. Light bulbs are standard 40 watt found everywhere.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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heatman101

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If freezer is working the freon is fine. There is a air flow problem. Air has to circulate between the frig side and the freezer side to cool it.
Eric

Glad I was able to be of assistance. Did not post as a solution previously as I needed to ask a few questions first.

Please remember the refrigeration side is a empty box the cooling is coming from the freezer side using a fan blowing through a hole cover by a slide and you can slide this cover wide open for colder in the refrigeration side or less as you wish. Hope this can help. God Bless.

Check the fan in the freezer department. It has to run when the door i closed. Sometimes the door switch is bad. This causes the freezer coils to ice up so the cold air does not go through the coil to cool the freezer. Unplug the power cord for 1 hour or two hours. Then plug the cord in and see if the freezer gets cold.

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

I have a side by side jenn-air refrigerator, the freezer compartment working fine and making ice like it should, however the refrigerator compartmant is not cooling, no cold air is felt, I need advise.

The freezer is workig fine but refrigerator side is not cooling.