Usually you need to press and hold a button or a pair of buttons to toggle the Child Lock function. Without the model number of your dishwasher, I can't be sure if this will work on your machine. It did work on the old Kitchenaid I had. Press and hold the Energy Saver/Dry button for 4+ seconds. If the light goes out, you have released the front panel lock.
On some models, you needed to press and hold the Air Dry button. However, you may need to look for writing in a small font that will indicate the correct button/key combination to release the front panel lock.
If pressing the appropriate button for an extended time doesn't work, then your keypad may need to be replaced. The signal isn't being received by the control of the dishwasher. (Alternatively, the wiring between the keypad and control unit or control unit, itself, may have an issue.)
I hope this helps.
Cindy Wells
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