There is dust build up in the Cinetic Barrel
Hi there, it's Jack at Dyson.
The Dyson Cinetic DC54 has no filters to wash, replace or maintain. It's not necessary to maintain the cyclone pack either - it's very important not to wash or submerge the cyclone pack as this can cause damage to your machine that wouldn't be covered under the Dyson guarantee.
It's normal for harmless static to cause fine dust particles to cling to parts of the clear bin and cyclone pack after use. This won't affect performance as airflow doesn't need to pass through this dust, as it would with a traditional bagged or filter-based vacuum. The oscillating Cinetic tips ensure dust and allergens are separated from the airflow and thrown into the clear bin.
When you empty your machine, tapping the cyclone pack firmly will help dislodge any clinging dust particles. Any clinging fluff or debris can be removed from the stainless steel mesh shroud using a soft brush or a dry cloth:
Please do not clean the cyclone pack in any other way as you could risk causing damage.
I hope this information helps, but if you'd like any additional guidance you're welcome to get in touch with our experts directly. You can reach the Dyson Australia team by calling 1800 239 766.
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