Has started making a screeching noise when popping; most recent attempts at popping took a very long time to pop any kernels even though the kettle seemed plenty hot. When it finally started popping, it started to burn before kernels began to pop out of kettle and when attempted to dump excess oil poured out on several occasions. We are using the premeasured popcorn/oil packs. Any suggestions?
Sounds like the kettle isn't getting hot enough. The thermostat is usually at fault in this situation which can be determined by checking the amp draw on the kettle. the common complaint is the kette is too hot and burning but what really is going on is it's not hot enough so the seed won't pop. Because of the heat that is there it will loose it's moisture, dry out and burn instead. You will end up with lots of old maids . Really stale corn seed will act the same way because all the moisture in it is gone and thats what is needed to pop it.
SOURCE: Gold Medal Products Whiz Bang
Have you checked to assure that the warmer switch and the kettle heat switch are both functioning properly? Also the timer on the bucket seasoning pump control box determines the length of time the heat element of the bucket pump is at HIGH HEAT i also suggest you take a look at this pdf of the manual of your machine under the troubleshooting guide area if you have any further questions please message me back and please remember to rank how this opinion has helped in your appliance situation Thanks again
Rick
http://lib.store.yahoo.net/lib/yhst-81132447584496/47699.pdf
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Thanks for the response. The pdf manual you attached is for a different model #. This one is a 2121. Do you have one specifically for it that might have a troubleshooting section as well?
Thank you for your response. It appears to me that our model does not have a bucket seasoning pump.
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