I tried many things -Cleaned out the pads underneath, loaded the new software to do that, did many head cleanings & pattern checks; not ecen the slightest bit of light magental shows up, yet the computer & printer say it's full. I've tried replacing it 4-5 times...
The only problem i would say it could be is a blockage are you sure you have cleaned it properly has it been unused for a while or been near a heat source as this would cause the ink to set and block the jets even using cheaper brand of ink will cause blockages are you using the software that came with printer is this what you reinstalled was the printer working ok and what have you done so that it has stopped working ie did it stop working after changing cartridges or did it stop working because it hasnt been used for a while in any case i sugest it is a cleaning problem but if you are 100% sure you have cleaned it properly i would check that all leads are in properly take them out and put them back in if it is only one colour not working then it is a blocked jet i would take it in to be cleaned properly before you start to look at circuit problems if you are still having trouble post back and i will have another look for you in the mean time i will look for a broke down diagram of your printer and see if it could be anything else that could be easy to solve ok ill post back if i find anything make sure its been cleaned properly check all leads re install software and if still dont work then it could be a damaged ribbon from the circuit to the print head itself how old is the unit hope this is some help to you i will try my best to help speak soon..........................................
are you using new cartridges in the printer or the old ones the problem might be your comp telling you they are full when in fact they are empty if you are using new ones then it is deff a blockage if you are using old ones i would replace them first hope this is some help
the only other sollution is if you are sure that it is cleaned properly is to replace the print heads but this you cant do yourself as the need to be set up properly else wont work like th other bloke said you could inject cleaning fluid in the cartridge and see if this cleans it if you say they was full and now they are empty their is nowhere for the ink to go exept out of the print heads onto the paper the print head isnt big enough to allow the ink to flow through on its own i sugest taking whole unit to repair shop and let them try it for you as sometimes the print heads do need replacing but like i siad you cant do thsi for yourself but untill you are 100% sure it is clean and it still dont work then take to shop this is the only sollution i have looked on the net and contacted several people for you and they all say the same clean the print head put new cartridge in run test on printer if still not work then the print heads are beyond repair and need replacing i have got this answer for you from several sources so i tried my best for you if you are sure you clean it properly then get the print heads replaced ok hope this is some help to you
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Your only options are to put in gen. epson inks, and running a couple of cleans to try to unblock the head, if this doesn't work then the fix is to replace print head, not something that can be done by operator due to new head needing to be programed and initialised by Epson service software.
In a last ditch effort to unblock head you could try a little bit of cleaning fluid (I find windex works well on ink) placed in purge unit (left end of carriage), an let head noosles sit in it for a bit, then purge with epson inks. Some customes tell me that they have had sucess by buying a head cleaning fluid and inject cartridge with it and run many cleans then run with ink.
For best results in any ink jet use gen. inks!
Using the Head Cleaning utility
Using the control panel buttons
If you find that the printout is unexpectedly faint or some dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer software or from this product itself by using the control panel buttons.
Note:
Using the Head Cleaning utility
Refer to the appropriate section below to use the Head Cleaning utility.
Follow the steps below to clean the print head using the Head Cleaning utility.
Make sure that A4 or Letter size paper is loaded in the sheet feeder.
Make sure that this product is on and the ! Error light is off.
Access the printer software.Accessing the Printer Software for Windows
Click the Maintenance tab, then click the Head Cleaning button.
Follow the on-screen instructions.
Head cleaning... appears on the LCD panel while this product performs the cleaning cycle.
Caution:Never turn off this product while Head cleaning... appears on the LCD panel. Doing so may damage this product.
When Head cleaning... disappears from the LCD panel, click Print Nozzle Check Pattern in the Head Cleaning dialog box to confirm that the print head is clean.
Good: print head does not need to be cleaned yet.
Not Good: print head needs to be cleaned.
If the nozzle check page does not print satisfactorily, you may need to repeat the head cleaning and print the nozzle check pattern again. See Cleaning the Print Head.
Note:
Try doing these steps:-
Check that the type of paper you are using in your printer matches ('Media Type') the setting in the printer software 'Main Menu' or 'Print' dialog box.
You may need to clean the print head nozzles. These can be cleaned by employing the 'Head Cleaning' utility from within the printer software interface you get when you want to print or by going via the 'Control Panel' (found via 'My Computer') and selecting the printers section. After the cleaning operations are carried out by the printer, a check pattern will be printed to show that the ink cartridge nozzles are clean. If there are still poor quality areas, repeat the operation.
You've not chosen the color option in your printer software interface. This has happened to many times. By default, my printer software had black selected for all printing.
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I can't get the lt magenta working, no matter how many times I clean the heads or do nozzle check patterns. I cleaned out the pads underneath, loaded software to do that, worked good for awhile, then this happened. I changed the cartridge 4-5 times -when I take them out, the ones that have windows look empty, though the computer & printer say it's full. Help!
They were new ones; last time though, they sent me reconditioned ones -they didn't work either. But how could it be a blockage if they drain out somewhere, because when they have the little windows, I can see they're empty?
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