Ice not dispensing through the door and I dont hear a motor

Is the display flashing when you try and use it or can you hear the dispenser door opening and closing rapidly (clicking or clapping sound)? These are prone to the board going bad and losing the dispenser. Is the "ice" light lit on the dispenser? The touch pad could be bad too. Do you hear the auger motor turning the ice when you press the dispenser? or just the "shhhhhhh" of the water coming out?

If there is ice in the bucket then that is not the problem. Dump it and listen if you hear new ice drop to verify.

There is no such part called an "ice element". Ice maker-yes.. Heating element-yes.. Ice dispenser-yes

Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.

Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.

There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.

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There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing. Take all the ice out of the bin and try. Anything? Take the bin out and try. Anything? The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter. If your are, probably bad motor. If not dispenser switch.

So, with the ice bin removed and the door switch depressed does the motor on the back wall turn or is there any other noise when you try the ice dispenser switch. You can check for voltage at the motor. If you get voltage when you try the ice dispenser switch then the motor is bad. If no voltage then the dispenser switch is not making th conntection.

Remove the ice bin,with the freezer door open ,press the pin switch at the top of the door opening, then press the ice dispenser ...if the forks on the auger motor rotate its ok... if they dont the motor is frozen

THE PROBLEM MIGHT BE WITH YOU ICE DISPENSER MOTOR.TRY TAKING THE ICE DRAW OUT.CLOSE THE DOOR AND PUSH THE ICE FLAP IN THE FRONT OF THE DOOR.IF YOU DONOT HEAR A LOAD NOISE THATS A INDICATION THAT THE MOTOR IS NOT WORKINK.LET ME NO IF YOU REQUIRE FUTHER ASSISTANCE.GOODLUCK.MOHAMED

I ASSUME THAT THE UNIT IS MAKING ICE BUT NOT DISPENSING IT.YOU NEED TO CHECK IF THE MOTOR THAT ROTATES TO DISPENSE ICE IS WORKING OK.THE BEST WAY TO DO THAT IS REMOVE THE ICE DRAWER COMPLETLY AND CLOSE THE DOOR AND LISTEN FOR A LOAD ROTATING NOISE.IF YOU DONT HEAR ANY OPEN THE DOOR AND TURN THE MOTOR SHAFT AND SEE IF IT TURNS FREELY.IF IT DOES NOT THAT IS YOUR PROBLEM GET THE MOTOR CHANGED.FEEL FREE TO ASK ANY OTHER QUESTIONS.GOODLUCK.MOHAMED