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If this ties to a keyboard, make sure the keyboard and this are BOTH plugged into the same receptacle. You should send a higher level from the keyboard (turn volume up to around 70% or so) and use less volume at the input gain of this amp. Use more at master volume if the amp has one if needed. If the hiss is there with NO input cables plugged in and input gains at 50%, that is objectionable, the amp probably needs servicing. Unused channel gains should be clear down.
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