Roland VersaStudio BN-20 20-inch Printer/Cutter Logo

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Anonymous Posted on Feb 05, 2016

Cyan ink isn't printing right. what could be the problem

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Rosier Jn Johnny Ross

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  • Posted on Dec 22, 2017
Rosier Jn Johnny Ross
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Hi,
cyan and black not print in roalnd versa studio bn20 ?

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Inkjet printers use additive pigments. CMYK, Cyan, Magenta, Yellow and Black. It sounds like you're not getting any Cyan ink to the paper. Either your printer is out of Cyan ink, or your Cyan print head is clogged.

Go into your printer's Properties and run a Nozzle Check. It will print a series of lines with each color. There will probably be a big empty space where it tried and failed to print Cyan. You can try cleaning the print heads, but if you're getting NO Cyan that is unlikely to work.

If you're lucky, your printer is one of the ones that the print heads are built into the ink cartridge so replacing the cartridge will resolve the problem. If you're not, you might need to get it serviced (or probably more cost effective, buy a new printer).
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