I'm having a tough time here. I have an HP C7180 & a Zebra LP-2944-Z printer connected to the computer. I use the HP for invoices, and the Zebra for postage labels. In attempting to configure ports, they somehow ended up on the same USB port. I really don't know how I managed that. When I try a test-print on the Zebra, the HP goes to print a page.
I need to know how to decombine the port sharing, and then, this, my first - REAL - problem:
A computer-savvy friend helped me reload Win XP Home. Afterward, my Zebra stopped working. I DL'd & installed the current driver from Eltron/Zebra's website. Still, the thing won't print (was set to USB002).
Running the XP troubleshooter proved unhelpful.
Any help will be greatly appreciated.
Charlie
When you connect a printer to your pc the operating system adds a virtual port. Your pc will typically have 3 physical usb ports but can have as many virtual ports as you have devices to connect to it.
1: Ensure that your printer has media loaded and is powered up and ready to print. Connect the USB cable. You should get a message on pc screen saying device (printer) found.
Open printer driver ( double click on the zebra printer icon - Start/control panel/printers & Faxes/) Click print test page. If it doesnt print you will see a printer icon with a red question mark.on your toolbar, double click on this. This will bring up a small window showing status of the print job, Click printer/properties/ports. Select the next free usb port and click apply. Drag the print status window so that you can see the message in the status window change from Error print to error Restarting. repeat trying each of your usb ports until printer works. start with the higheat usb with highest number and work your way down.
Dowload new driver ( go to www.seagullscientific.com) download the especific driver.
unplug the printer from computer. plug in again,
go to Printers and Faxs, , check if the printer icon is there, Rigth click on the printer, go to properties, print test page.
Try the windows driver from seagullscientific
www.seagullscientific.com may be it will solve your problem.
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